Product Manager

7 days ago

Houston, Texas, United States ALOIS Solutions Full time $150,000 - $200,000 per year

Job Description:

  • Product Managers oversee product development and manage product lifecycles. Responsibilities include developing product strategies, managing product roadmaps, and coordinating with cross-functional teams. You will work with stakeholders to address product challenges and drive successful outcomes. Strong experience in product management and problem-solving skills are required.

Responsibilities:

  • Responsible for leading efforts to
    manage portfolio
    of assigned
    US domiciled deposit
    or
    credit card products
    for a leading
    US Retail Bank
    .
  • SME who will lead prioritization and
    execution of product roadmaps
    based on
    impact on fraud, scams, revenue, operational expenses, customer experience as well as regulatory requirements
    and determine where product gaps may exist with respect to customer needs, competitive offerings, and trends.
  • Ensure products and assigned projects are performing as expected and resolving issues that arise in a timely manner with updates to partners and escalations to management as required
  • Partner with Technology Team as well as other
    Lines of Business teams
    e.g.
    Payments, Risk, Compliance, Design, Operations
    etc. on key inputs and drive results.
  • Support the team in developing new product solutions, end-to-end processes, procedures, policies, system enhancements, etc.
  • Independently address complex problems and suggest product process flows that will enhance customer experience on credit card.
  • Develop executive presentations and communications.

Qualifications:

  • Knowledge of common Banking application systems
    and
    their relationships within the Bank is an asset.
  • Experience working in an Agile environment
    is an asset
  • 5+ years of experience in banking operations and credit card, preferably in fraud, disputes, collections operations domain.
  • 5+ years of product management experience in banking domain Technology initiatives
  • Excellent communication, presentation and story building skills
  • Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problems.
  • Bachelor's or Master's degree in Mathematics, Statistics, Economics, Computer Engineering or Analytics related field

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