Seasonal Store Manager
5 days ago
Seasonal Store Manager
Pelicans SnoBalls – Knightdale, NC
Location: 1004 Big Oak Ct - Knightdale, NC 27545
Season: Mid-February through Mid-November 2026
Pelicans SnoBalls is looking for an energetic, organized, and motivated Seasonal Store Manager to lead our Knightdale, NC location for the upcoming season. This is a seasonal hands-on leadership role ideal for someone who enjoys managing people, delivering great customer experiences, and working in a fast-paced, fun environment.
Position Overview
The Store Manager is responsible for overseeing daily operations, ensuring smooth store performance, excellent customer service, and strong team leadership throughout the season.
Key Responsibilities
- Oversee daily operations for Knightdale location
- Hire, train, schedule, and supervise seasonal staff
- Work directly with individual store Team Leads and Ownership to ensure standards are met
- Ensure excellent customer service and a positive guest experience
- Manage inventory, supplies, and product quality
- Maintain cleanliness, safety, and brand standards at both locations
- Handle cash management, deposits, and basic reporting
- Address customer concerns and resolve issues professionally
- Coordinate staffing and operations between both stores as needed
- Run and operate mobile events
- Must have availability from 11am-5pm on at least some week days and must be able to work at least one day on the weekend.
Qualifications
- Previous management or supervisory/team lead experience (retail or food service preferred)
- Strong leadership, communication, and organizational skills
- Ability to manage multiple locations and priorities
- Reliable transportation and flexibility to travel between stores
- Comfortable working evenings, weekends, and peak seasonal hours
- Positive attitude and strong work ethic
Position Details
- Employment Type: Part-time, seasonal
- Season Length: Mid-February through Mid-November
- Locations: Knightdale, NC
- Compensation: Base pay + tips
Why Work With Pelicans SnoBalls?
- Fun, upbeat work environment
- Leadership role with real responsibility
- Opportunity to learn and grow by working hand in hand with ownership to understand what it takes to operate a small business
- Plus the best perk of all - FREE SnoBalls
Job Type: Part-time
Pay: $ $15.00 per hour
Expected hours: 28 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
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