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Concierge - Part Time

3 weeks ago

Denver, Colorado, United States Hilltop Reserve Full time

Hilltop Reserve, one of Denver's premier senior living communities, is seeking a friendly and courteous Concierge to join our front desk team. In this role, you will serve as the first point of contact for residents, families, and guests, providing a warm welcome and professional assistance. You will answer phones, greet visitors and residents, and ensure that questions and needs are directed promptly to the appropriate team member, helping create a seamless and positive experience for everyone in our community. This is a part-time position working overnight Friday 11pm to 7am.

At Ascent Living Communities, we're dedicated to elevating senior living by creating a better life for our residents, their families, and the team members who support them. We believe in providing our teams with the tools, resources, and opportunities they need to thrive—both personally and professionally. Our communities are designed around warmth, trust, and connection, offering a boutique experience that feels like home. Hilltop Reserve is proud to be part of the Ascent Living family, a locally owned Colorado company known for its innovative approach, outstanding care, and commitment to excellence in senior living.

Benefits:

  • 3 weeks of paid time off a year
  • Medical insurance including vision and dental
  • 100% employer paid life and long-term disability insurance
  • Accident and short-term disability insurance
  • 401(k) with employer match
  • Sunny Day emergency savings account with employer match

Duties and Responsibilities:

  • Greets all visitors entering the facility in a courteous, warm, and professional manner
  • Promotes positive image of the community and serves as an ambassador to all visitors
  • Receives all incoming phone calls and directs to the proper resident or staff
  • Receives all mail for the community and residents; sorts and delivers to the appropriate mail location
  • Routinely perform basic typing, filing, and clerical work as requested. Maintains community resident's rosters and other community information

Qualifications:

  • Customer service experience preferred
  • Basic computer skills, preferably with Microsoft windows
  • Excellent verbal and written communication skills
  • Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

Pay:

$20.50 to $21.50 an hour, based on experience