Administrative Assistant for RV Park

5 days ago

Houston, Texas, United States The French Corner Full time $28,000 - $36,000 per year

Administrative Assistant

Location: South Main RV Park – Houston, TX

Reports to: Park Manager

Employment Type: Full-Time

Position Summary

South Main RV Park is seeking a friendly, detail-oriented Administrative Assistant to support daily operations and guest services. This role combines administrative support, customer service, and marketing responsibilities to ensure smooth park operations and a welcoming experience for all guests.

Key Responsibilities

Guest Relations & Administrative Support

  • Greet and assist guests in person, by phone, and via email with reservations, check-ins, and general inquiries.
  • Provide information about park amenities, policies, and local attractions.
  • Handle guest feedback promptly and professionally.
  • Maintain organized records of reservations, payments, and occupancy.
  • Process invoices, receipts, and payments accurately using park management software.
  • Assist with filing, data entry, and maintaining both digital and physical records.
  • Coordinate with maintenance and housekeeping teams for guest turnover and facility needs.

Marketing & Communications

  • Draft and send marketing and informational emails to guests and prospective customers.
  • Update and manage online listings, social media pages, and the park's website with current rates, promotions, and events.
  • Create flyers, newsletters, and promotional materials for seasonal specials and community events.
  • Assist with reputation management by responding to online reviews and guest feedback on travel or booking platforms.
  • Support community outreach and engagement efforts to attract new visitors.
  • Track and report marketing efforts and guest engagement results to management.

Office Coordination & Team Support

  • Answer phones, respond to inquiries, and route messages as needed.
  • Maintain office supplies and ensure daily operations run smoothly.
  • Communicate effectively with guests, vendors, and staff to support a positive park environment.
  • Assist management with special projects, events, and reporting needs.

Qualifications

  • Previous experience in administrative, hospitality, or customer service roles (RV park or hotel experience a plus).
  • Strong communication and interpersonal skills with a friendly, professional demeanor.
  • Proficient in Microsoft Office and comfortable learning new software.
  • Familiarity with social media platforms, email marketing tools, or basic design programs (e.g., Canva, Constant Contact) preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment and handle guest concerns with professionalism.

About South Main RV Park

Located in the heart of Houston, South Main RV Park offers a clean, secure, and friendly environment for travelers, long-term guests, and seasonal visitors. We pride ourselves on exceptional guest service and a welcoming atmosphere that feels like home.

Job Type: Full-time

Pay: $ $17.00 per hour

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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