Kitchen Shift Supervisor

1 week ago

Buffalo, New York, United States Chick-fil-A Full time

The Chick-fil-A Kitchen Supervisor has the overall responsibility for operations of the kitchen including food safety, inventory management, team management and ensuring we provide superior service, quality products and service to our guests with a quick service mindset

Duties and Responsibilities

  • Maintain Chick-fil-A mission, vision and values and ensures brand standards are executed.
  • Controls food cost, by following inventory management systems, managing BOH labor, reviewing financial reports, and taking appropriate actions.
  • Ensures excellent levels of customer service and properly handles guest complaints/concerns.
  • Responsible for talent management, including but not limited to, staff selection, development, retention, and promotion.
  • Motivates and inspires team members to achieve goals.
  • Maintains compliance with all state, local and federal regulations, safety and food quality standards.

Skills and Requirements

  • Excellent leadership, communication, and team building skills.
  • Excellent communication skills, both verbal and written as well as excellent interpersonal skills.
  • Ability to promote teamwork and foster a harmonious working environment.
  • Ability to analyze and resolve problems exercising good judgment.
  • Ability to handle fast paced, high volume restaurant environments.
  • Ability to increase store sales and profitability through operational improvement.
  • Must be Serv-Safe certified
  • Ability to pass pre-employment (post-offer) background check.
  • Ability to work variable hours including early mornings, evenings, weekends and/ or holidays.

Education and Experience

  • At least 1 year experience as a Kitchen supervisor in the restaurant industry preferred
  • ServSafe Certified

Working Conditions

  • Ability to perform all functions at the restaurant level, including delivery when needed.
  • Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
  • Work with hot, cold, and hazardous equipment as well as operates phones, iPads, computers, copiers, and other office equipment.
Work schedule
  • Weekend availability
  • Holidays
  • Overtime
Supplemental pay
  • Bonus pay
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Other

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