Customer Service Representative

15 hours ago

Sioux Falls, South Dakota, United States Wilcoxon Insurance Full time

We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, assisting them with inquiries related to their insurance policies and ensuring they receive the highest level of service.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, text, and email regarding insurance policies, coverage options, and claims.
  • Provide accurate information and guidance to clients about our products and services.
  • Assist clients in understanding their policy details, including coverage limits, exclusions, and claims processes.
  • Process policy changes, renewals, and cancellations as needed.
  • Maintain detailed and accurate records of client interactions and transactions in our CRM system.
  • Collaborate with team members to resolve complex issues and ensure client satisfaction.
  • Participate in ongoing training programs to enhance your knowledge of insurance products and regulations.

Qualifications:

  • High school diploma or equivalent; additional education in business or a related field is a plus.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving abilities and a customer-first mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Previous experience in customer service or a related field is preferred but not required.
  • Basic computer skills, including proficiency in Microsoft Office and CRM software.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • Comprehensive training in insurance products and customer service best practices.
  • Opportunities for professional growth and career advancement.
  • A supportive and inclusive work environment.
  • Health, dental, and retirement benefits.

How to Apply:
If you are passionate about helping others and ready to kickstart your career in insurance, we'd love to hear from you

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States Dacotah Bank Full time

    As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.  In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive...

  • Customer Service Representative

    1 day ago

    Sioux Falls, South Dakota, United States F & M Bank Full time

    Job Title: Customer Service Representative / TellerOur company is seeking a reliable and customer-oriented Customer Service Representative / Teller to join our team. As a Teller, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting our products and services to...

  • Customer Service Representative

    1 week ago

    Sioux Falls, South Dakota, United States CorTrust Bank Full time

    CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls communityIt's more than just a job When you...

  • Customer Service Representative

    4 days ago

    Sioux Falls, South Dakota, United States IDR, Inc. Full time

    IDR is seeking aCustomer Service Representativeto join one of our top clients in the healthcare industry. This role is based out of Sioux Falls, SD. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply todayPosition OverviewUnder the general supervision of a Manager, the...

  • Customer Service Representative

    1 day ago

    Sioux Falls, South Dakota, United States The Goal Family of Companies Full time

    At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for...

  • Auto Glass Customer Service Representative

    4 days ago

    Sioux Falls, South Dakota, United States Certified Auto Glass Full time

    Come join our team Certified Auto Glass is a locally owned company that was established in 2005. We have now grown into 2 locations. Our shops are located at 2023 S. Minnesota Ave and 4703 E. Arrowhead Pkwy on the east side of the Vern Eide Mitsubishi parking lot. We are proud of our local roots and work hard to provide our customers with top notch service...

  • GoodShred Customer Service Representative

    6 days ago

    Sioux Falls, South Dakota, United States Goodwill Of The Great Plains Full time

    We are looking for a Driver and Customer Service Representative to join our team In this position you would perform routine deliveries and pickups of containers with documents/electronics from customers using company trucks, always adhering to security procedures. This is a non-CDL position.Position Type: Full-Time, Typical Hours M-F 40 hours per week with...

  • Customer Service Representative 1pm to 5pm

    1 week ago

    Sioux Falls, South Dakota, United States Planet Fitness Full time

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet...

  • Remote Customer Service Representative – Health Insurance

    2 weeks ago

    Sioux Falls, South Dakota, United States Midas Research Full time $100,800 - $104,800 per year

    Customer Service Representative – Health Plan (Remote or Onsite)Location: Sioux Falls, SD (remote available for residents of SD, ND, MN, NE, FL, TN, IA, TX, IN, IL, SC, MA)Pay: $19/hour (40 hours per week)Schedule: Monday–Friday, 8:30 AM – 5:00 PMAssignment Length: 26 weeksType: Full-time, Non-clinical (Temp-to-Perm potential)About the RoleSanford...

  • Customer Experience Representative- FSD

    6 days ago

    Sioux Falls, South Dakota, United States Enterprise Mobility Full time

    OverviewGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. Starting pay for the position is $17.00/hr at the Sioux Falls Airport located at 2801 Jaycee Ln Sioux Falls, SD 57104We are looking to fill the following Full...