Customer Experience Representative- FSD

6 days ago

Sioux Falls, South Dakota, United States Enterprise Mobility Full time
Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. Starting pay for the position is $17.00/hr at the Sioux Falls Airport located at 2801 Jaycee Ln Sioux Falls, SD 57104

We are looking to fill the following Full Time schedule:

Wednesday-Sunday: 12:00PM-8:30PM

Benefits included:

  • Health, Vision, Dental
  • 401K and Profit Sharing
  • Paid Time Off

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

Responsibilities
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol related conviction on driving record within the past 5 years.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Customer Experience Representative- FSD

    2 weeks ago

    Sioux Falls, South Dakota, United States Enterprise Holdings Full time

    OverviewGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. Starting pay for the position is $17.00/hr at the Sioux Falls Airport located at 2801 Jaycee Ln Sioux Falls, SD We are looking to fill the following...

  • Customer Experience Representative- FSD

    2 days ago

    Sioux Falls, South Dakota, United States Enterprise Mobility Full time

    OverviewGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. Starting pay for the position is $17.00/hr at the Sioux Falls Airport located at 2801 Jaycee Ln Sioux Falls, SD 57104We are looking to fill the following...

  • Customer Service Representative

    2 days ago

    Sioux Falls, South Dakota, United States Dacotah Bank Full time

    As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals.  In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative's also receive...

  • Customer Service Representative

    4 days ago

    Sioux Falls, South Dakota, United States IDR, Inc. Full time

    IDR is seeking aCustomer Service Representativeto join one of our top clients in the healthcare industry. This role is based out of Sioux Falls, SD. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply todayPosition OverviewUnder the general supervision of a Manager, the...

  • Customer Service Representative

    23 hours ago

    Sioux Falls, South Dakota, United States F & M Bank Full time

    Job Title: Customer Service Representative / TellerOur company is seeking a reliable and customer-oriented Customer Service Representative / Teller to join our team. As a Teller, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting our products and services to...

  • Customer Service Representative

    1 week ago

    Sioux Falls, South Dakota, United States CorTrust Bank Full time

    CORTRUST BANKThe mission of this bank is to profitably deliver high quality customer service that meets the financial needs of our community, its businesses, and its citizens. No line of financial services is beyond our charter.CorTrust Bank is seeking a Full Time Customer Service Representative in our Sioux Falls communityIt's more than just a job When you...

  • Customer Service Representative

    2 hours ago

    Sioux Falls, South Dakota, United States Wilcoxon Insurance Full time

    We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our clients, assisting them with inquiries related to their insurance policies and ensuring they receive the highest level of service.Key Responsibilities:Respond promptly to customer...

  • Customer Service Representative

    23 hours ago

    Sioux Falls, South Dakota, United States The Goal Family of Companies Full time

    At Goal Solutions we believe our employees are our greatest asset. We are an employee-focused company, committed to fostering a supportive and inclusive workplace where personal growth, work-life balance, and well-being are prioritized. We believe happy employees lead to happy customers, and we are looking for individuals who share our passion for...

  • Customer Experience Manager

    4 days ago

    Sioux Falls, South Dakota, United States The First National Bank in Sioux Falls Full time

    Position Summary:The Customer Experience Manager is the strategic leader responsible for developing and executing the roadmap for customer engagement initiatives across digital banking, CRM, and marketing automation platforms. This role drives the planning, coordination, and delivery of programs that enhance customer experiences, accelerate sales, and...

  • Auto Glass Customer Service Representative

    4 days ago

    Sioux Falls, South Dakota, United States Certified Auto Glass Full time

    Come join our team Certified Auto Glass is a locally owned company that was established in 2005. We have now grown into 2 locations. Our shops are located at 2023 S. Minnesota Ave and 4703 E. Arrowhead Pkwy on the east side of the Vern Eide Mitsubishi parking lot. We are proud of our local roots and work hard to provide our customers with top notch service...