Logistics Director, Operations

2 weeks ago

Glendale Heights, Illinois, United States TopHAT Logistical Solutions Full time

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service "white glove" delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Director of Operations position provides support to home delivery services for a designated market region. This position is responsible for managing daily operations of numerous locations through the management of multiple Regional Directors. In addition, the Director of Operations maintains positive and ongoing relationships with external clients as well as staff, and is responsible for generating and maintaining the highest in customer satisfaction.

Key Responsibilities

  • High level management of 2-3 Regional Directors.
  • Daily and weekly collection of operational data and performance report assessments.
  • P+L responsibility including annual budgeting and monthly variance analysis over 10+ operational accounts.
  • Develop and maintain a highly motivated workforce and a teamwork-based culture.
  • Conduct thorough and career-oriented Annual Performance Reviews.
  • Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements
  • 80% Travel time required as needed

Your Wellness is our Focus

  • Medical, dental, and vision for employees and dependents
  • Employee, Spousal, and Child Life Insurance

Financial Wellbeing

  • Generous 401(k) matching retirement plans
  • Pre-tax savings plans, HSA

Flexibility and Time Off

  • Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours

  • Full-time position that will consist of 40 hours per week.
  • Hours are 800am to 500pm, M-F
  • Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

What You'll Need

  • 4 Year Degree or equivalent work experience in the In Home Delivery space.
  • 8-10 years logistics/In Home Delivery management experience.
  • 5+ years management experience.
  • Must be willing to work flexible schedule - 80% travel time required.
  • Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).
  • Excellent ability to problem solve and process information with high levels of accuracy.
  • Experience in hiring management and office personnel.
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group or situational level.
  • Extensive knowledge of DOT regulations.
  • Ability to adapt to changing environments.
  • Experience in the development of Motor Carrier/Owner Operator base operation.

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