Service Technician

2 weeks ago

San Antonio, Texas, United States Alamo Water Softeners Full time $40,000 - $80,000 per year

About the Role

Our Service Technicians are the problem solvers and protectors of the AWS customer experience. You'll maintain, diagnose, and repair water softeners, filtration, and reverse osmosis systems — ensuring every customer continues to enjoy safe, high-quality water in their home.

Key Responsibilities

  • Perform system diagnostics, testing, and repairs on residential water treatment systems.
  • Conduct on-site water analysis to confirm system performance.
  • Complete preventive maintenance services such as filter changes, sanitizations, and salt delivery checks.
  • Document service results accurately in ServiceTitan.
  • Provide clear communication to customers about findings, maintenance schedules, and upgrade options.
  • Ensure all safety protocols and quality standards are followed on every job.

What We're Looking For

  • 1+ year of field service, plumbing, or water treatment experience preferred (will train).
  • Strong troubleshooting skills and mechanical aptitude.
  • Valid driver's license and clean record.
  • Organized, dependable, and customer-focused.
  • Ability to work independently and manage daily routes efficiently.

Why Work With AWS

  • Company vehicle, tools, and paid training provided.
  • Competitive pay with performance incentives.
  • Health, dental, and vision benefits.
  • Supportive, family-oriented culture where you're recognized for your work.

Job Type: Full-time

Projected Total Compensation: $ $20.00 per hour

Expected hours: 40 – 50 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tools provided
  • Vision insurance

Application Question(s):

  • Have you applied to this organization before?
  • Do you have any family, business, health or social restrictions or obligations that would prevent you from performing the job responsibilities?
  • Have you ever been convicted of a felony?

Experience:

  • Water treatment: 1 year (Required)

License/Certification:

  • Plumbing License (Preferred)

Ability to Commute:

  • San Antonio, TX Required)

Work Location: In person

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