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Chart Retrieval Specialist
2 weeks ago
Description
Chart Retrieval Specialist – Summary
The Chart Retrieval Specialist works in a collaborative effort directly with the Director of Coding to request, retrieve, process, and organize incoming and outgoing medical charts/records and other clinical documentation for internal or external purposes. The Chart Retrieval Specialist will assist in expediting the chart retrieval process in order for the department to validate risk adjustment codes and quality gap closure opportunities in a timely manner.
A major focus of the position is to collect and gather documents to support and facilitate the organization's quality and risk adjustment on behalf of health plans and other third parties for retrospective and prospective chart reviews, which results in improving quality of care for ClareMedica patients.
Essential Job Functions
- Supports and implements the ClareMedica vision, mission, and values.
- Determines priorities and methods of completing chart retrievals to ensure they are carried out in a timely manner.
- Performs all job functions in a professional and courteous manner.
- Fosters and promotes a culture of service excellence and accountability.
- Supports the team with adherence to department and organizational standards, policies, and procedures.
- Effectively communicates with the Director of Coding to provide feedback on chart retrieval status/processes.
- Ensures that the organization's documents are stored efficiently and in compliance with HIPAA and PHI guidelines and regulations.
- Maintains digital file organization while keeping files easily accessible.
- Reviews medical records for quality assurance and accuracy; informs the Director of Coding about delinquent or incomplete medical records.
- Manages and performs additional duties as assigned.