Regional Property Manager

RADCO is seeking a Regional Property Manager to join our incredibly talented team. The Regional Property Manager is responsible for the management of a portfolio of communities in Atlanta and Southeast region. This person oversees all property operations in the portfolio, including the financial performance of each community, ensuring they are properly staffed, and ensuring an optimal return to owners and investors. This is a leadership role and requires someone with a strong sense of business and financial acumen. The Regional Property Manager must have the ability to drill down to the details while seeing the big picture.

We are seeking candidates with a minimum of 3 years of Regional Management experience ideally with Class A properties.

The Regional Property Manager reports directly to the SVP, Operations. This person is a proven leader, a team-builder, and knows how to encourage, empower, and hold others accountable. This individual is also an effective communicator, empathetic problem solver, an adaptive multi-tasker, and is courageously candid in moments of truth. Are you up for the challenge?

Essential Duties and Responsibilities:

• Understand and support the organization's mission, vision, strategy, culture, goals, and objectives.
• Create and manage the annual budget for each property within the portfolio.
• Ongoing review and analysis of each property's performance metrics based on the Key Performance Indicators (KPI's) to ensure alignment with the business plan and goals.
• Proactively conduct property visits to maximize the performance of the asset.
• Conduct quarterly inspections to review and audit completion of all requirements to ensure property performance.
• Assist in client/owner relationship by conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
• Work with Property Managers to shop competitors and maintain knowledge of market conditions and suggest changes to pricing module as needed.
• Train, empower, and motivate large teams through team building activities, 1 on 1 meetings with Property Managers, continuous support and training, and providing feedback as needed.
• Work with Property Managers to address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans (PIP) as needed.
• Work with Property Manager to review and approve the marketing plan on a periodic basis.
• Collaborate with Marketing to enhance and maintain digital marketing strategies for existing and future communities.
• Partner with Learning & Development to promote a culture of learning and help support team member's personal and professional goals.
• Ongoing partnership with the Regional Maintenance Manager to stay abreast of safety compliance and any maintenance-related concerns or challenges.
• Partner with the Construction Manager regarding capital improvement and renovation projects to ensure the project is meeting expected targets and deadlines.
• Assist with due diligence of new acquisitions, dispositions, and third-party management transitions.

Customer Service Responsibilities:

• Support Property Manager and respond to highly sensitive resident requests/concerns in a timely, professional manner.
• Embody RADCO's core value of Caring and lead by example in all communications and interactions, including with team members, residents, business partners, owners, and investors.
• Leverage resident satisfaction scores to identify ways to continually improve the resident experience.

Education, Skills, and Experience Required:

• Minimum of 3 years of experience as a Regional Property Manager in the multi-family industry, Class A experience preferred.
• Lease up experience highly desirable.
• College degree is preferred, but not required
• ARM or CPM designation is preferred but not required.
• Strong financial acumen and ability to read, interpret, and update financial reports and statements
• Excellent interpersonal skills, providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
• Strong leadership skills and ability to effectively delegate and manage a team
• Ability to de-escalate and respond sensitively to customer service-related concerns
• Proficient in Microsoft Word, Excel and Outlook.
• YARDI experience is preferred but not required.
• Proficient in Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Federal, State and local Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
• Valid driver s license and current automobile insurance is required.

Benefits

• 100% of the Employee-Portion for Medical, Dental, Life and AD&D Insurance Policies, including Access to Teladoc Services
• Voluntary Vision, Short-term and Long-Term Disability, FSA, HSA, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
• 401(k) Retirement Plan with 100% Employer Match up to 6% of Gross Pay
• Comprehensive Wellness Program
• Accrued Paid Time Off Immediately Upon Hire
• Paid Maternity & Parental Leave
• Tuition Reimbursement Program
• Learning & Development Program
• Employee Housing Discount
• Internal Employee Assistance Program – RADCO Cares, Inc.
• Team Building Events & Volunteer Time Off (VTO) Opportunities
• Annual Pay-for-Performance Bonuses