Process Optimization Principal

Process Optimization Principal: Low-Code Automation & Agentic AI

About the Role

We are seeking a Process Optimization Principal to join our Operational Improvement team, where you'll serve as a critical bridge between business strategy and technical execution. This role uniquely blends traditional process improvement methodologies with cutting-edge low-code automation platforms and emerging Agentic AI capabilities to drive transformational change across enterprise organizations.

As a Process Optimization Principal, you'll work directly with business and technology leaders across diverse industries to identify process inefficiencies, architect automated solutions, and implement sustainable improvements that deliver measurable business value. You'll be at the forefront of how artificial intelligence agents are revolutionizing process improvement, helping organizations understand and leverage these technologies to accelerate their transformation journeys.

This position is ideal for someone who thrives at the intersection of business process expertise and technical innovation, can translate complex business problems into automated solutions, and is passionate about staying ahead of the rapidly evolving landscape of intelligent automation and Agentic AI.

What you'll do:

Process Analysis & Improvement Design

• Conduct comprehensive process assessments using Six Sigma, SIPOC, DMAIC, and root cause analysis methodologies to identify optimization opportunities
• Facilitate workshops and interviews with cross-functional teams to gather requirements and build consensus around transformation initiatives

Low-Code Automation Solution Development

• Design and implement automated solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Pages), UiPath, and other automation tools to address identified process inefficiencies
• Leverage additional low-code platforms including Appian, Automation Anywhere, Blue Prism, Smartsheet, Outsystems, and Pega based on client needs and technical requirements, creating end to end solutions, ensuring best practices for governance, scalability, security and maintainability.

Agentic AI Strategy & Implementation

• Evaluate processes to determine where traditional automation, AI-assisted automation, or fully autonomous agents provide optimal value
• Advise clients on current and emerging Agentic AI capabilities and how autonomous agents will transform process automation
• Stay current on Agentic AI trends, capabilities, and best practices to position clients for future-ready automation strategies

Stakeholder Engagement & Change Management

• Build strong relationships with both business leaders and technical teams, effectively communicating in the language appropriate to each audience

Continuous Improvement & Innovation

• Define traditional and AI based KPIs to track performance, issues, and return
• Monitor implemented solutions to measure performance against defined KPIs and identify opportunities for further optimization
• Leverage Process Mining tools and techniques to discover hidden inefficiencies and validate improvement hypotheses with data

What you'll bring

• 6-10 years of experience in process improvement, business analysis, or automation consulting roles
• Experience working in a professional services/consulting environment, specifically assisting with business development
• Proven ability to work effectively with both business stakeholders and technical teams in complex, matrixed environments
• Experience across multiple functional areas with preference for candidates with Supply Chain or Finance domain knowledge

Technical Skills

• Strong hands-on expertise with Microsoft Power Platform, including Power Automate for workflow automation and Power Apps for application development
• Strong understanding of UiPath platform capabilities, including Studio, Orchestrator, and the transition to Agents and Agentic Orchestration
• Ability to assess when different automation approaches (attended vs. unattended RPA, API integration, low-code applications, autonomous agents) are most appropriate
• Comfort working with data, including the ability to analyze datasets, create visualizations, and draw actionable insights

Methodologies & Frameworks

• Working knowledge of Six Sigma principles and tools, including DMAIC methodology, process mapping, and statistical analysis
• Experience facilitating SIPOC exercises and using value stream mapping to identify waste and improvement opportunities
• Proficiency in root cause analysis techniques such as fishbone diagrams, 5 Whys, and Pareto analysis
• Understanding of change management principles and how to drive user adoption of new processes and technologies

Desired Qualifications

Certifications

• Microsoft Power Platform certifications (Power Platform Fundamentals, Power Automate RPA Developer, Power Platform Solution Architect, or similar)
• UiPath certifications (UiPath RPA Associate, Advanced RPA Developer, or UiPath Automation Solution Architect)
• Six Sigma Green Belt or Black Belt certification
• Additional certifications in Appian, Automation Anywhere, Blue Prism, or other automation platforms

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $135,000 to $172,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.