Restaurant Host/Hostess
4 days ago
Job Summary
As a Restaurant Host/Host, you will be the vibrant face of our dining experience, welcoming guests with warmth and enthusiasm. Your role will be pivotal in creating a memorable first impression, managing reservations, and ensuring smooth seating arrangements. You will engage with guests to provide exceptional customer service while collaborating with the restaurant team to maintain a lively atmosphere.
What you'll do
- Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Communicate effectively with the kitchen and waitstaff to ensure timely service.
- Handle phone inquiries with professionalism, providing information about menu offerings and restaurant policies.
- Assist in maintaining cleanliness and organization of the host stand and dining area.
- Address guest inquiries and concerns promptly, fostering positive guest relations.
- Utilize Point of Sale (POS) systems, including Aloha POS or Micros POS, for efficient order processing.
- Collaborate with team members to enhance the overall dining experience for guests.
Basic qualifications
- Previous host/host experience in a restaurant setting is preferred.
- Strong customer service skills with a passion for hospitality.
- Excellent communication skills to engage effectively with guests and team members.
- Familiarity with food service operations and restaurant environments.
Preferred qualifications
- Experience in hotel guest services or related fields is a plus.
- Knowledge of serving techniques and food safety standards.
- Proficient in phone etiquette to handle inquiries professionally.
Why you'll love it here
We are dedicated to fostering an environment where our team can thrive both personally and professionally. Our commitment to your well-being means we offer support that extends beyond the workplace, ensuring you feel valued every step of the way.
Our benefits include:
- Competitive pay structure that recognizes your contributions.
- Employee discounts on meals to enjoy our culinary offerings.
- Resources for financial savings and retirement planning.
- Comprehensive support for your physical and mental well-being. Join us in creating unforgettable dining experiences where every guest feels special
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Ability to Commute:
- Studio City, CA Required)
Ability to Relocate:
- Studio City, CA 91604: Relocate before starting work (Required)
Work Location: In person
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