Server (Part Time)

The Culver Hotel is where classic charm meets contemporary elegance, where history is reimagined, and classic is cool. A 1924 National Landmark, our boutique hotel blends artful design with a European ambiance, offering a timeless yet vibrant destination for travelers and locals alike. With 46 vintage-inspired guest rooms, a thoughtfully curated restaurant, and a dynamic culinary and beverage program, we create unforgettable experiences that celebrate the art of hospitality.

Job Summary:

The Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You will take orders, deliver meals, and ensure a memorable dining experience for all patrons. The Server will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and a positive guest experience.

Essential Job Duties and Responsibilities

• Food & Beverage Service:
• Greet guests warmly and professionally, offering menus and explaining specials or promotions.
• Take accurate food and beverage orders, ensuring all guest preferences and dietary needs are noted.
• Serve food and beverages in a timely manner, ensuring accuracy, presentation, and quality.
• Offer menu recommendations and answer questions about food items, ingredients, and preparation methods.
• Ensure all orders are delivered to the correct table, and any changes or adjustments are made quickly.
• Guest Interaction & Service Excellence:
• Create a welcoming and friendly atmosphere by engaging with guests throughout their meal, ensuring their needs are met promptly and courteously.
• Respond to guest inquiries regarding the menu, restaurant policies, and hotel services.
• Upsell food and beverage items, including daily specials or featured menu items, to enhance the guest experience and increase sales.
• Monitor guest satisfaction and ensure that all issues or complaints are handled swiftly and professionally, escalating to management when necessary.
• Provide guests with accurate billing information and handle payments accurately.
• Dining Area Maintenance & Cleanliness:
• Maintain a clean, organized, and welcoming dining area, including resetting tables, clearing dishes, and preparing tables for new guests.
• Ensure the dining room is stocked with necessary utensils, napkins, condiments, and beverages.
• Collaborate with other staff members to maintain an efficient workflow in the restaurant.
• Adhere to all health and safety standards, ensuring cleanliness and sanitation at all times.
• Collaboration & Team Support:
• Work closely with kitchen and bar staff to ensure smooth and efficient service throughout the shift.
• Assist with pre-service tasks, including setting up the dining area and restocking supplies.
• Assist in training new servers by sharing knowledge of restaurant procedures, guest service expectations, and food & beverage offerings.
• Support other team members as needed to ensure a seamless guest experience.
• Cash Handling & Transactions:
• Process payments for food and beverage orders, ensuring accuracy and timely transactions.
• Handle cash, credit card payments, and tips, following proper cash handling procedures.
• Ensure guest bills are accurate and provide clear explanations if needed.

Education and/or Experience

• High school diploma or equivalent required.
• Previous experience in a food service or hospitality role is preferred.
• Knowledge of food and beverage offerings, including menu items, ingredients, and preparation methods.
• Certification in food safety or hospitality services (e.g., ServSafe) is a plus, but not required.

Skills/Specialized Knowledge

• Strong communication skills with the ability to engage guests and handle multiple tasks.
• Ability to work efficiently in a fast-paced environment while maintaining a high level of service.
• Excellent organizational skills and attention to detail, particularly in managing orders and guest needs.
• Strong teamwork abilities and a positive, customer-focused attitude.
• Ability to remember guest preferences and handle special requests.

Physical Demands

• Ability to stand and move around the restaurant for extended periods.
• Ability to carry trays, plates, and drinks, with the ability to lift up to 25 pounds.
• Ability to work in a high-energy, fast-paced environment, particularly during peak service hours.
• Occasional bending, reaching, and stooping to restock supplies or retrieve items.

Company Overview

Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best—both within and outside the industry—to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision—to inspire and transport people—we seek like-minded candidates who embody our ethos, The Pillars of Proper:

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances