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Patient Service Representative

2 weeks ago

Fort Myers, Florida, United States Orthopedic Specialists of SW Florida Full time

Orthopedic Specialists of SW Florida are seeking a detail-oriented and compassionate professional to join our team as a Patient Services Representative, ensuring a seamless and positive experience for our patients. If you thrive in a dynamic healthcare environment, possess excellent communication skills, and are committed to delivering top-notch service, this opportunity is tailor-made for you.

About OSSWF:

Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 24 years. Our practice boasts a team of 18 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patient care and strive for the highest standards of service.

Orthopedic Specialists of SW Florida's state-of-the-art, 60,000 square-foot facility incorporates the latest in leading-edge technology in order to provide optimal care for patients who have bone, joint, muscle and spine problems. Our office includes a full Physical Therapy and Occupational/Hand Therapy division, which work in close coordination with our physicians to provide non-operative, preoperative, post-operative and preventive care.

Responsibilities:

  • Greet patients and visitors courteously, ensuring a helpful experience

  • Manage waiting area, coordinate patient flow, and address any issues

  • Verify and update demographic and insurance information

  • Scan and organize patient documents and insurance cards

  • Schedule follow-up appointments during check-out

  • Calculate and collect patient responsibility, including prior balances

  • Prepare and verify daily deposits accurately

  • Confirm upcoming appointments with patients

Benefits:

Competitive Pay

Generous PTO Allowance

6 Paid Holidays

401K

Affordable Medical, Dental, & Vision Insurance and more

Additional Comments:

  • Drug Screening is required

  • Orthopedic Specialist of SW FL. participates in E-Verify

  • Criminal background screening mandatory

  • "Applicants have rights under Federal Employment Laws" Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Orthopedic Specialist of SW Florida is an Equal Opportunity Employer & Drug Free Workplace Hope Center Loop, Fort Myers, Fl. 33912