Emergency Consult Coordinator

7 days ago

Indianapolis, Indiana, United States Franciscan Alliance Full time
Franciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237

At Franciscan Health, the Emergency Consult Coordinator (ECC) is responsible for completing an intake assessment to obtain the necessary information in determining what level of care the patient needs. The ECC will report their findings to the psychiatrist/physician on-call for their determination, and coordinate and communicate care with the Emergency Department, referral sources, and/or inpatient care. In some instances, assessments may require a licensed clinician's approval. The ECC will be expected to understand all levels of behavioral healthcare provided by Franciscan, and must be able to adapt quickly, work independently, be detail oriented, and well organized to be successful.

WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

  • Answer telephone and returns voicemails in a timely manner.
  • Assist in the execution and completion of Emergency Detention Orders.
  • Assist Telehealth psychiatrists in the use of the InTouch Vici "Robot", as needed.
  • Complete all required forms, including pre-authorization for admission.
  • Implement patient disposition, as ordered.
  • Obtain and document a psychosocial assessment in the electronic record.
  • Report patients' clinical needs to the psychiatrist on call.
  • Utilize community resources effectively.

QUALIFICATIONS

  • Required Bachelor's Degree in Social Work, Psychology or Counseling
  • Preferred 2 years Social Services
  • Preferred Crisis Intervention (CI)

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site,  

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