Product Owner, Product Development

Journey with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations and the best people Together we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests

Royal Caribbean Group's Product Development Team has an exciting career opportunity for a full time Product Owner Product Development reporting to the Senior Manager Product Development

This position will be working onsite from Miami

Position Summary:

Based in Miami FL and reporting to the Senior Manager or Manager Product Development the Product Owner Product Development will be responsible for translating the product vision into the various briefs documents and working sessions aligning every stakeholder and partner to ensure that whatever product or experience the Product Owner is assigned is brought to life as an amazing and uniquely Royal Caribbean International vacation product

The Product Owner will run day-to-day point over the execution of new concepts experiences activities dedicated spaces and programming for Royal Caribbean International This person will drive various strategic rollout efforts on new ships and modernization efforts for our existing fleet or private destinations This role will touch all the elements of the guest experience from brief through design and execution ensuring that concepts are brought to life in line with strategic goals and with a full understanding of feasibility (operational and construction) To be successful the Product Owner must work collaboratively with other teams including Product Innovation Operations Newbuild Design Marketing Digital Sales Risk Management and Revenue Management

Essential Duties and Responsibilities:

At a high-level responsibilities for this role will include:

• Product strategy: Provide ongoing support for the strategic direction of the product/experience Ensures alignment between all stakeholders and partners throughout the product development process

• Work with Consumer Insights on ways to bring forward the voice of the consumer and deliver products that resonate with guestsPartner and collaborate closely with key stakeholders from the various departments across the organization to adapt and evolve the strategy as necessary

• Product definition: Provides day to day product vision and support for all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable feasible and desirable for our guests In addition the Product Owner must be a highly collaborative team player connecting various disciplines from the brand Newbuild and all partners to ensure a successful delivery

Ensure that concepts are marketable
- drive guest satisfaction and ultimately drive revenue
- Lead aspects of design and execution to continually enhance our productsCreate stories (in the form of presentations) outlining the product direction to help partners and stakeholders stay aligned and focused on the key priorities

• Product delivery: The Owner is ultimately responsible for helping our partners prioritize appropriately to ensure that final delivery of the product realizes our strategic vision and brings to life the desired experience for our guests

Communicate changes
- updates in direction or priority shifts to cross functional teams while keeping Product Managers up to speed on progress
- Work closely with operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy/vision
- Create startup plans and training materials to ensure each concept/experience is flawlessly executed
- Work closely with Newbuild and other architectural/design/construction partners to ensure physical products meet brand expectationsLeverage data from Insights & Analytics to help inform development of the product

• Product standards: Helps maintain and share our Royal Caribbean International "experience DNA" so that the product development standards practices and experience design guidelines are consistent across all products projects and teams

Help share experience guidelines to ensure Creative Agencies Operations and Newbuild teams (along with new hires within the team) have the needed information to design and build venues that deliver against our desired guest experience

• Product roadmap: Works in close collaboration with the Project Management Office and Newbuild to ensure all gates milestones goals and timelines are being tracked as necessary to meet the proper design quality standards while ensure the aspiration for each product is delivered Manage to our short and long-term goals along complex timelines and deliverables

Knowledge and Skills:

The ideal candidate will possess a combination of creative thinking and executional skills able to problem solve in the moment with creative solutions that keep everyone focused on the vision

Product & delivery depth:

Experience driving teams through the development of physical products and experiences

• with an understanding of how to get consumer-centric solutions to market with a high degree of success
  While not a technology role there should be a basic understanding of consumer technology trends (mobile device capabilities wearables VR- etc)
• Experience developing products grounded in strategies driven by consumer insights
  Ability to effectively communicate across a large ecosystem of partners and builders that spans product definition- design and construction
  Exceptional verbal and written communication and project/program leadership skills- including the ability to communicate effectively to the executive levels of the company
  Ability to assemble- lead and influence cross functional teams to execute against a vision
  Able to craft and tell a compelling if not influential- story for partners and collaborators
• Able to document and package detailed operational requirements and experiences

Results oriented:

Proven ability to collaborate with and achieve actionable results through others

• plus the ability to build strong and sustainable relationships
  Ability to creative problem solve and drive ideas into action- with a positive outlook and willingness to take personal initiative
• Obsessive attention to detail and follow-through

Qualifications:

Minimum 2-4 years in a product

• design or other similar role developing experiences for consumers
• Bachelor's degree required
• Experience bringing high quality products to market
• Experience working with Architects/Designers/Creative & Innovation Consultants a plus
• Experience in the travel industry a plus

We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment

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Nearest Major Market: Miami