Director - Sales & Merchandising

About Grocery Outlet
Our Mission: Touching lives for the better

Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.

Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About The Team
Our Sales and Merchandising team's mission is to build a strong foundation for Independent Operators by coaching, developing, and assisting with their efforts in maintaining overall productivity and success in their store. Our team is collaborative and authentic as we promote open and respectful relationships between Independent Operators and Grocery Outlet. Successful members of our team use their analytical ability and drive to complete store operations projects on time and provide excellent customer service to team members, GOI employees, operators, and vendors.

About The Role
The Director, Sales & Merchandising will focus on developing and coaching of Independent Owner/Operators (or as we call them, IOs) of all Grocery Outlet stores within an assigned region. You are responsible for supporting the efforts of the Operators in the areas of store sales and merchandising, store appearance, marketing, and profitable business growth.

Responsibilities Include

• Support IOs in the enhancement and development of the Owner-Operator model.
• Develops an annual business plan with the Operator.
• Fosters the relationship of the Operator and Grocery Outlet Inc.
• Encourages participation of the Operator in open dialogue to improve the overall profitability and success of the store.
• Supports the execution of chain, regional and local marketing efforts.
• Assists in developing new sales and merchandising strategies.
• Evaluates region and store performance.
• Reviews all elements of the Store Performance Scorecard and coaches/recognizes Operators when improvement is needed, or performance is achieved.
• Strives for excellence by raising the level of standards of performance, ensuring proper presentation, merchandising, and pricing of GOI inventory. Monitors and addresses product handling policies and procedures.
• Assists the Operators in complying with Federal, State, and local laws and regulations.
• Evaluates the readiness of Aspiring Operators in Training (AOTs).

About The Pay

• Annual Bonus Program
• Equity
• 401(k) Profit Sharing
• Medical, Dental, Vision & More
• Final compensation will be determined based upon experience and skills and may vary based on location.

About You

• B.A. degree or equivalent combination of education and experience.
• 5+ years of retail management experience.
• 3+ years in a multi-unit role preferred.
• Ability to read, analyze and interpret financial statements, government regulations and legal documents.
• Ability to write presentations and present information effectively to various levels of leadership.
• Ability to solve practical problems where only limited standardization exists.
• Knowledge of the retail food business including perishable foods preferred.
• Proven experience and demonstrated knowledge in merchandising.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to deal tactfully and effectively with all Owner/Operators and coworkers.
• You have mastered the competencies of partnering and influencing.
• Proficiency in MS Office properties including Excel, Word, PPT.
• Willing and able to travel 50-70% to stores, regional meetings and corporate offices.

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