Certified Medical Assistant

4 days ago

Frisco, Texas, United States Pain management of North Dallas Full time

Position Summary

The Medical Assistant (MA) plays a vital role in supporting both clinical and administrative operations at ICNTX. This position is cross-trained to work in both the front and back office, ensuring a seamless flow of patient care and front-desk efficiency. The MA will rotate between clinical and administrative duties as needed to maintain smooth day-to-day operations, deliver exceptional patient experiences, and uphold the highest standards of compliance and professionalism.

Key Responsibilities

Clinical Responsibilities:

  • Prepare exam rooms and assist providers with patient care.
  • Room patients, obtain and document vital signs, chief complaints, and medical history in the EMR.
  • Perform lab draws, specimen collection, and handling in accordance with CLIA and OSHA standards.
  • Ensure all charts are prepped accurately prior to visits, including verifying medications, allergies, and necessary documentation.
  • Assist with procedures, injections, and patient education as directed by the provider.
  • Maintain clean and organized clinical areas; restock supplies and monitor inventory levels.
  • Manage outgoing and incoming faxes related to clinical operations (labs, referrals, imaging, etc.).

Front Office Responsibilities:

  • Greet and check in/out patients in a professional, courteous manner.
  • Verify insurance, collect copays, and ensure completion of necessary forms.
  • Handle referrals and authorizations accurately and in a timely manner.
  • Answer phones, respond to messages, and schedule appointments appropriately.
  • Assist with scanning, uploading, and filing documentation in the EMR.
  • Maintain confidentiality and adhere to HIPAA, OSHA, and clinic policies at all times.

General Duties:

  • Communicate effectively with patients, providers, and staff.
  • Participate in staff meetings and ongoing training sessions.
  • Ensure accurate, complete documentation for every patient encounter.
  • Support quality assurance, infection control, and compliance initiatives.
  • Perform additional duties as assigned by leadership.

Qualifications:

  • High school diploma or equivalent required.
  • Medical Assistant certification preferred but not required.
  • If no certification then we would require Phlebotomy cert.
  • Minimum 1–2 years of experience in a clinical setting preferred.
  • Knowledge of medical terminology, EMR systems
  • Excellent communication, multitasking, and organizational skills.
  • Professional demeanor, reliability, and strong attention to detail.

Work Schedule:

  • Full-time position; schedule varies based on clinic needs.

Job Type: Full-time

Pay: $ $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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