Account Supervisor

The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Compensation: $20 an hour 

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefit Information:

ABM offers a comprehensive benefits package.  For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management

The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks. 
• Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.
• Work with leadership to ensure all callouts are covered. 
• Accommodate increased / decreased client staffing requests. 
• Manage the No-Fault Attendance Policy 
• Represent ABM by participating in client briefings and communicating with Client representatives on a frequent basis regarding operations. 
• Manage daily employee lunches and breaks.
• Maintain daily shift report for managers.
• Perform basic administrative, payroll and Attendance functions (as required).
• Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
• Effectively coach, counsel, and discipline employees. 
• Conduct Safety and Quality audits. 
• Work with Safety Quality Manager to ensure the safety, security, and quality of the operation.
• Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
• Miscellaneous duties as assigned.

Physical Demands: 

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The individual may be required to stand, walk, and/or drive for much of their work shift.
• Individual may be required to lift to 50 pounds or more for much of the work shift.

Work Environment: 

The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment has a moderate noise level.

Specific Job Knowledge, Skill, and Ability: 

To perform this job successfully, an individual must be able to perform each essential duly satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Language Skills:

• Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public. Must also possess and utilize effective listening skills.

 Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
• Ability to deal with problems involving several concrete variables in standardized situations.