Part-Time Office Coordinator
1 week ago
Overview
:
- Responsible for greeting clients, answering incoming calls, and following up on inquiries regarding treatment.
- Facilitate client admission by gathering insurance information, collecting required forms, and obtaining prior treatment records.
- Collaborate with third-party to verify insurance coverage and follow up on outstanding verification's.
- Respond to client inquiries regarding fees, benefit coverage, good faith estimates, and program details.
- Assist therapists in scheduling or re-scheduling client appointments and informational calls.
- Develop and update training materials and internal reference documents regarding intake processes and EHR protocols..
- Maintain up-to-date records in CRM and respond to all inquiries in a timely manner.
- Assist therapists in coordinating discharge by reaching out to other programs to determine availability and potential fit.
- Assist the team with other administrative and operational needs, as required.
Requirements
:
- Must be highly organized and detail oriented.
- Must be collaborative and team oriented.
- Minimum or two years of experience in customer service/administrative duties
- Experience in admissions/mental health services preferred
Schedule/Shift
:
Monday - Friday 9am-2pm/10am-3pm
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