Front Desk Clerk

7 days ago


Boulder City, Nevada, United States Best Western Hoover Dam Full time

Hotel Front Desk Clerk Duties and Responsibilities

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:

  • Check in customers using computer programs and equipment and provide guests with directions to their room
  • Inform customers of all on-site amenities and any relevant information that is needed to use them
  • Handle and resolve guest complaints
  • Invoice and bill guests for their stay and services used
  • Communicate with guests to better understand their individual needs to provide them with the best service possible

Summary

As a Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your core skills in hospitality and communication will be essential as you manage guest check-ins and inquiries. With hotel experience and proficiency in front desk operations, you will handle reservations and assist with guest services efficiently. Your premium skills in hospitality management and multilingual abilities will enhance the guest experience, while your relevant skills in guest relations and phone etiquette will contribute to a seamless operation in our hotel.

Qualifications

  • Strong customer service skills and experience in a front desk role
  • Excellent communication skills with a focus on phone etiquette
  • Previous hotel experience, particularly in guest relations
  • Multilingual abilities are a plus
  • Familiarity with hospitality management practices
  • Ability to handle multi-line phone systems efficiently
  • Knowledge of night audit procedures is advantageous

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

  • Employee discount
  • Paid time off

People with a criminal record are encouraged to apply

Work Location: In person



  • Carson City, Nevada, United States Skyline Estates Senior Living Full time

    Job OverviewSkyline Estates is seeking a dedicated and friendly Front Desk Concierge to join our team. This role is essential in providing exceptional support while ensuring a welcoming environment for ALL. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. As the first...


  • Carson City, Nevada, United States Wyndham Hotels & Resorts Full time

    Position: Front Desk AgentEmployment: Part- Time/ Full-TimeBilingual recommended but not necessary4 Days Various Shifts- Please Be FlexibleAlso cover when neededMUST be reliable, on time for all shifts, and a team playerGreat environment, friendly co- workers, and room for growth.Software Used: SABREMUST have experience in: Accounting/Auditing/Exceptional...


  • Carson City, Nevada, United States The Life Change Center Full time

    The Life Change Center is a 501(c)3 non-profit organization that has been providing recovery services for heroin and prescription medication abuse concerns since 1999. We offer a variety of services to help people to make the changes necessary to beat their drug addiction.The emphasis of our recovery program is based on two primary themes; empowerment and...

  • spp-pharmacy clerk

    6 days ago


    Carson City, Nevada, United States Sparrow Full time

    Job Opportunity Job ID: 46540 Positions Location: Carson City, MI   Job Description General Purpose of Job:   Description: Positions Location: Carson City, MI Job Description General Purpose of Job:   Under direct supervision, performs, clerical tasks associated with community pharmacy practice, including greeting patrons, cash and charge transactions,...

  • Medical Receptionist

    2 weeks ago


    Carson City, Nevada, United States BEHAVIORAL HEALTH SERVICES INC Full time $21 - $24

    Job Details Level: Experienced Job Location: Carson, CA 90746 Position Type: Full Time Salary Range: $ $24.00 Hourly Job Shift: DayStatement of PurposePerforms clinic office duties under the direction of the Clinic Manager or Director of Family Health Services in dealing with patients. Will perform other duties as assigned.Major Tasks, Duties and...

  • Club Manager

    3 days ago


    Carson City, Nevada, United States Planet Fitness - Garlan Full time

    Benefits:401(k) Bonus based on performance Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Job Summary The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member...

  • Front Desk Clerk

    6 days ago


    Ocean City, MD, United States Harrison Group Full time

    The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly...

  • Front Desk Clerk

    21 hours ago


    Ocean City, MD, United States Harrison Group Full time

    The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly...

  • Front Desk Host

    2 weeks ago


    Park City, United States Utah Staffing Full time

    Front Desk Host At Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and adventures in the heart of Canyons Village. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Centric brand...

  • Front Desk Supervisor

    4 weeks ago


    Michigan City, United States Boyd Gaming Full time

    Front Desk Supervisor Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current...

  • Front Desk Host

    2 weeks ago


    Park City, United States Utah Staffing Full time

    Front Desk HostAt Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and adventures in the heart of Canyons Village. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Centric brand...

  • Front Desk Host

    2 weeks ago


    Salt Lake City, United States Utah Staffing Full time

    Front Desk Host At Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and adventures in the heart of Canyons Village. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Centric brand...

  • Front Desk Host

    1 week ago


    Salt Lake City, United States Utah Staffing Full time

    Front Desk HostAt Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and adventures in the heart of Canyons Village. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Centric brand...

  • Front Desk Clerk

    1 week ago


    Elk City, Oklahoma, United States Choice Hotels Full time

    Job OverviewWe are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role is crucial in maintaining guest satisfaction and enhancing their overall experience at our...

  • Front Desk Agent

    2 weeks ago


    Jersey City, New Jersey, United States Concord Hospitality Full time

    Front Desk & Guest CarePay: $19We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you...

  • Front Desk Host

    4 weeks ago


    Park City, United States Utah Staffing Full time

    Front Desk HostAt Hyatt Centric Park City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and adventures in the heart of Canyons Village. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Centric brand...