Systems Software Engineer II

Systems Software Engineer II

Wayne State University is searching for an experienced Systems Software Engineer II at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Essential functions (job duties):

Basic Purpose:
Positions in the Systems Software Engineer
job family are responsible for evaluating, selecting, installing, and
maintaining enterprise operating systems and technical applications for
assigned platforms including enterprise servers and networks and for serving as
a technical resource on enterprise hardware issues.  Incumbents interact with technical and
business customers to provide training and expertise in the design of specific
applications to ensure the optimization of the platforms or technologies involved.  The focus of work is on the efficient
operation of enterprise operating platforms to support customer applications
and the effective use of hardware and operating software in new or enhanced
applications.

Essential Functions:
The functions within the job family will
vary by level and specific assignment but will include the following:

Evaluate, install, customize, configure, and maintain enterprise operating systems including installing and testing new releases;
Evaluate operating efficiency, analyze performance and tuning, and assist in capacity planning and DASD management;
Analyze and troubleshoot operating problems to find problem areas and make fixes or work with the vendor for correction;
Advise technical staff in complex applications development to assist in avoiding problems of incompatibility with software capabilities;
Document changes to system functions and/or configurations for technical and customer reference; and
Review and evaluate new or upgraded systems software packages and related hardware and make recommendations based on established standards.

Level Descriptions:
The Systems Software Engineer family has
four levels:

Systems Software Engineer I
This is the proficiency level where incumbents apply their basic skills and
expertise, typically with a
specific operating system and
platform.  They perform routine
assignments to complete system change and modification requests and assist
higher level staff in all aspects of maintaining, updating, documenting, and monitoring
the operating systems.  Incumbents also
provide continuing support for their assigned operating system,
trouble-shooting and resolving common immediate problems.  Work is assigned to provide a broader
knowledge of the technology supported and to develop a high level of creative
problem-solving in preparation for qualification at the next level of the
family.

Systems Software Engineer II
This is the career level where incumbents are fully knowledgeable in the
operating system and platform- supported and work as a part of a team to
develop or install new systems software or supporting applications.  The emphasis at this level is the incumbent's
ability to identify and resolve all but the most unusual operating systems
problems quickly and with dispatch.  While at this level, incumbents are increasing their knowledge and
expertise in a complex operating system and platform or are expanding their
capabilities in a second technology.  They may also have specific assignments in areas such as performance
tuning, security, disaster recovery, and the like to broaden their overall
knowledge of their assigned technology.

Senior Systems Software Engineer
This is the specialist level where incumbents have full and specialized
knowledge in their assigned operating system(s).  This may be a single, highly complex system
or multiple, less complex systems.  Incumbents have primary accountability for the installation,
maintenance, and operating efficiency of their assigned systems.  They work with a high degree of independence,
providing technical leadership and work review for less experienced staff.  Individuals at this level are able to
identify and resolve the most complex system-related problems and deal directly
with key vendor service representatives.  Their work is characterized by the rapid application of technical
knowledge to increase the efficiency and operation of the platform(s)
supported.  Incumbents may also be a
Subject Matter Expert for their assigned system serving as third-tier support
for operating problems and technical consultant on complex applications
development projects.  They are key
members of project teams for enterprise applications involving their assigned
system.

Lead Systems Software Engineer
This is the leadership level where incumbents are recognized experts in a
complex operating system and related areas such as network or database
applications.  Incumbents lead projects
for major upgrades or  installations,
providing technical guidance and work direction to technical staff and ensuring
that projects are completed smoothly and on time.  Incumbents may also be a Subject Matter
Expert for an enterprise-wide system, assisting in technology planning and
serving as a technical consultant on enterprise applications development
project teams.  They may also have formal
leadership responsibilities for enterprise-wide functions such as security,
disaster recovery, and the like.

Unique duties:
Qualifications:

Knowledge, Skills,
and Abilities:

Knowledge of the specific operating systems, networks, and/or platforms supported;
Understanding of the hardware supported including mainframe, servers, workstations, peripheral devices, and the like;
Skill in the use of operating system software, companion software, utilities, and the like;
High level skill in identifying and resolving technical problems and/or effectively communicating the problems to vendor representatives; and
Ability to analyze complex operating problems, working independently until the problem is resolved.
Knowledge of operating systems software, platforms, and computer operations typically acquired through an undergraduate program in Computer Science with an emphasis on systems software or the equivalent and one to two years of related experience; and
Specific knowledge and experience in at least one related platform and operating system.

Preferred qualifications:
School/College/Division:

H25 - Computing & Info Technology

Primary department:

H25 Computing & Info Technology

Employment type:

• Regular Employee
• Job type: Full Time
• Job category: Staff/Administrative

Funding/salary information:

• Compensation type: Annual Salary
• Hourly rate:
• Salary minimum: 71,797
• Salary hire maximum: 107,696

Working conditions:

This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply

Job openings:

• Number of openings: 1
• Reposted position: No
• Reposted reason: None (New Requisition)
• Prior posting/requisition number:

Background check requirements:

University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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