EM Operations Monitor

Schedule: Monday - Friday, first shift (8-4/9-5) (rotating half day Saturdays)

(Pay Range: $15.50-$20.15/hr)

Essential functions of this job include, but are not limited to:

• Learns new tasks, remembers processes, maintains focus, completes tasks independently, makes timely decisions in the contexts of workflows, and is able to complete tasks that have a speed and/or productivity quota.
• Effectively implements Agency and program policies and procedures.
• Secures facility keys in designated area at all times.
• Documents, via zoom chat, that their shift has started and they have reviewed all relevant documentation from prior staff. At the conclusion of their shift, documents via zoom chat that they are logging off and have made sure all program activities, emergency situations, and unusual incidents are communicated to the next shift.
• Reads all staff meeting minutes if not in attendance for actual meeting and documents in an email or zoom chat that it was completed.
• Checks all perimeter doors at the end of each work shift to ensure they are locked and alarms are armed. Records results of check on shift report each shift.
• Documents unusual activity, vandalism, maintenance issues, injuries, and medical concerns as needed. Notifies appropriate supervisor as necessary.
• Effectively communicates emergency situations in a timely manner to Operations Supervisor, Program Administrator, EM Director, or designee as required.
• Effectively communicates emergency situations in a timely manner to co-workers and a facility supervisor as required. Completes required documentation in an accurate and timely manner.
• Notifies a facility supervisor immediately when law enforcement and/or fire department/EMS personnel are called to the facility.
• Notifies a facility supervisor when law enforcement agencies call the facility requesting client information.
• Maintains accurate and timely whereabouts of all clients assigned to the program. Calls clients to verify whereabouts. Notifies appropriate facilities and outside agencies of any unauthorized client activities.

QUALIFICATIONS: High School diploma or equivalent required. Associate's Degree in human services field preferred. Relevant job experience may be substituted for preferred college degree. An aptitude with current technology preferred. Must possess a valid Ohio driver's license, reliable transportation, and a driving record that does not preclude the employee from being covered by Agency liability insurance. Must possess exceptional clerical, office, organizational, and prioritizations skills. Must have the cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem solving, and comprehending. Must have the ability to simultaneously address multiple complex problems and multi-task without loss of efficiency or accuracy. Must be able to perform effectively and efficiently under high stress, emergencies, and conflict situations. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

BENEFITS (FULL-TIME):

ANTHEM PPO or High Deductible Plan plus CVS prescription coverage

GROUP TERM-LIFE INSURANCE POLICY equal to one time annual salary

LONG-TERM DISABILITY INSURANCE

VACATION HOURS - 80 hours (10 days) per year.

PERSONAL-SICK HOURS - 80 hours (10 days) per year.

HOSPITAL HOURS - 96 hours (12 days) per year.

HOLIDAYS - eight paid holidays

TUITION REIMBURSEMENT PROGRAM (must be employed for six months).

EMPLOYEE ASSISTANCE PROGRAM (EAP)

RETIREMENT PLAN 403(b)

DENTAL PLAN (Employee paid)

VISION PLAN (Employee paid)

FLEXIBLE SPENDING ACCOUNTS (FSA)

HEALTH SAVINGS ACCOUNT (HSA) for high deductible plan

Pubic Loan Forgiveness Program

Wellness Program

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House, Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Candidates must be eligible to work in the U.S. without requiring sponsorship.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.