Chief Engineer

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. 

The Harmonie Club is a special oasis in the heart of Manhattan for discerning members to enjoy dining, social events, athletic facilities, diverse programming, and camaraderie.  We offer a workspace with complimentary coffee and wifi on weekdays and a historic clubhouse that features a beautiful oak-paneled dining room with gold-leaf ceiling and antique Caldwell chandeliers, timeless ballrooms for special events and corporate gatherings, and a welcoming atmosphere that many members enjoy as their home away from home. 

The Chief Engineer is responsible for all administrative, financial and operating aspects of the Club as they directly relate to the engineering division.  He/she is responsible for the safe and profitable operation of the Club.

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
• Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
• Create and adhere to annual budget for department.
• Develop financial forecasts and actively participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state and federal laws.
• Create and implement a preventative maintenance program for all Club equipment.
• Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause.  Determine emergency status and report findings to General Manager and leadership team.  Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Review all member and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Administer all vendor contracts controlled by the engineering department.
• Support and participate in all Highgate  programs.
• Lead and participate in Highgate Safety Committee.

• At least 3 years of progressive facilities management experience in a hotel, club or a related field; or a technical certificate with at least 3  years of supervisory or lead mechanic experience. or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer's license if required by local code.
• HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
• Long hours are sometimes required.
• Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Travel related to company business is sometimes required.
• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written with all levels of employees and members/guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with members/guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all Club required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Perform other duties as requested by General Manager & Director of Operations.
• Maintain regular attendance in compliance with Highgate Standards, as required by scheduling, which will vary according to the needs of the Club.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Standards and regulations to encourage safe and efficient club operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.