SRAP Housing and Recertification Specialist

JOB VACANCY

SRAP HOUSING AND RECERTIFICATION SPECIALIST

ENTRY LEVEL SALARY:   $38, FULL-TIME

OFFICE LOCATION:   Dover, DE

OPENING DATE:  10/27/ CLOSING DATE:  11/10/2025

Looking for a career with excellent benefits?

As part of the DSHA team, you will have immediate access to health, vision, and dental insurance, vacation and sick leave, paid holidays, tuition assistance, fitness reimbursement, retirement plan, and more while working to further DSHA's mission of providing safe, affordable housing.

This non-State position is responsible for Housing Quality Standards inspections on housing units participating in the State Rental Assistance Program (SRAP) and the Housing Choice Voucher (HCV) rental subsidy programs. Interviews SRAP and HCV participants to obtain information for their annual recertification to determine continuing program eligibility. Negotiates leases and completes Housing Assistant Payment (HAP) Contracts. The incumbent advises property owners and participants on SRAP and HCV program regulations.

PRINCIPLE ACCOUNTABILITIES

Essential functions are fundamental, core and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Conduct on-site technical housing inspections to ensure housing units comply with SRAP, HUD Housing Quality Standards (HQS) and the State Housing Code. Notifies property owners of results and recommendations via letter. Schedules re-inspections to ensure deadlines are met according to regulations. Interviews tenants to obtain participant supplied and third-party verification used to determine continued eligibility and the amount of subsidy based on family composition and income.
• Complete SRAP and HQS inspections and conduct lease negotiations for housing units initially entering the program. Explains program procedures and policies to new property owners and tenants. Schedule re-inspections as required.
• Maintains comprehensive computerized tenant files. Ensures accurate data input. Prepares and ensures all third-party verification forms are sent. Completes annual certifications in the Easy Housing software program.
• Interact with State, federal, and local agencies, applicants, residents, and general public. Identifies unusual housing or social conditions and makes referrals to Child Protective Services, Department of Natural Resources, and Environmental Control, Division of Aging or another appropriate agency. Assists in outreach and orientation for new property owners. Conduct informal reviews and hearings to review appeals of ineligible applicants and participants.
• Provides professional training for new staff members on the SRAP and HCV Easy Housing computer program, SRAP/HQS inspections, interviewing tenants and administrative procedures.

KNOWLEDGE, SKILLS, AND ABILITIES

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions. Therefore, the KSA's listed are not exhaustive or necessarily inclusive of the requirements of every position.

• Knowledge of Federal, State, and local regulations as they apply to the SRAP program, HUD's Housing Quality Standards and the State Housing Code and Section program requirements.
• Knowledge of interviewing methods, and gathering, arranging, formatting, and distribution of information.
• Knowledge of mathematical calculations.
• Skill in maintaining effective working relationships with outside agencies and organizations.
• Skill in collecting and analyzing data to make appropriate recommendations.
• Skill in maintaining records, files, and preparing routine correspondence and reports.
• Ability to work effectively with a diverse group of people including the elderly and the mentally and physically disabled.
• Ability to verify accuracy of information, resolve disputes and discrepancies and follow-up on outstanding activities.
• Ability to evaluate issues, explain rules and regulations and communicate effectively both orally and in writing.

MINIMUM QUALIFICATIONS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Knowledge of principle practices pertaining to physical inspections of residential units.
2. Knowledge of gathering or organizing, formatting, and distributing information.
3. Knowledge of office/recordkeeping practices and procedures and document maintenance.
4. Ability to communicate effectively.

THIS POSITION REQUIRES A VALID DRIVER'S LICENSE AND SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK.

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual, up to 13 paid holidays a year, liberal retirement benefits, immediate access to health, short- and long-term disability, and life insurance plans and voluntary dental, vision, and various supplemental benefit options.

APPLICATION PROCEDURES

Applications must be completed by the closing date on our website  (Click on About Us, Employment, Click Here to View All Current Openings, Select job, Scroll Down & Click Apply Now.) Contact: email: 

     DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

As an equal opportunity employer, DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at or with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.