Front Desk
3 days ago
The Front Desk Associate serves as the first point of contact for guests and visitors, providing exceptional customer service and ensuring smooth operations at the front desk. This role involves handling inquiries, managing reservations, and maintaining a welcoming environment.
Key Responsibilities:- Greet and assist guests in a friendly and professional manner.
- Answer phone calls, respond to emails, and manage inquiries promptly.
- Check guests in and out, process payments, and verify identification.
- Maintain accurate records of reservations and guest information.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Handle complaints or issues efficiently and escalate when necessary.
- Keep the front desk area clean, organized, and stocked with necessary supplies.
- Follow company policies and procedures, including safety and security protocols.
-
Front Desk Agent
2 days ago
Birmingham, Alabama, United States TownePlace Suites Birmingham South Full timeTownePlace Suites in Birmingham, AL is looking for one front desk agent and front desk manager to join our 20 person strong team. We are located on 400 Commons Drive. Our ideal candidate is a self-starter, punctual, and hard-working.ResponsibilitiesGreet and welcome guests in a friendly and professional mannerAnswer and screen phone callsMaintaining daily...
-
Front Desk Intern
2 weeks ago
Birmingham, Alabama, United States The Townsend Hotel Full time $40,000 - $60,000 per yearPrimary Focus: Front Office TrainingHotel and departmental orientationsTrain on Forbes standards (Front Office Specific)Train on various Front Office rolesSkills focused on:Learning the position details of the front office roles (i.e. Front Desk Agent, Bellperson, Concierge, Assist. FOM, Director of Rooms)Learning the rooms management system...
-
Hotel Front Desk Agent
2 days ago
Birmingham, Alabama, United States Crestview Management Full timeMarriott Birmingham is Front Desk Associate - Evening Shift: 3:30pm - 11pmLocation: Marriott Birmingham 3590 Grandview Pkwy Birmingham, Al 35243Hotel Front Desk AgentJob DescriptionA Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or...
-
Front Desk Agent
5 days ago
Birmingham, Alabama, United States Four Points By Sherton Birmingham Homewood Full timeOverviewJoin our vibrant team as a Front Desk Agent, where you'll be the welcoming face of our establishment In this dynamic role, you'll engage with guests, manage their experiences, and ensure their stay is nothing short of exceptional. Your passion for hospitality will shine as you assist with check-ins, provide information about our services, and handle...
-
Front Desk Agent
1 week ago
Birmingham, Alabama, United States The Elyton Full timeAscent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a...
-
Front Desk Associate- Weekly Pay
2 days ago
Birmingham, Alabama, United States NFC Amenity Management Full time[For best results, please ensure that your resume is up to date with your current contact information and that you submit an application along with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]We are currently hiring for all shifts. This is a...
-
Part Time Front Desk Receptionist
2 days ago
Birmingham, Alabama, United States Arch Amenities Group Full timeJob Title: Front DeskDepartment: VariousReports to: Site DirectorJob Type: Non-ExemptA new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative...
-
Birmingham, Alabama, United States Atlantic Aviation Full time $20,000 - $40,000 per yearWhy You'll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Part Time Front Desk Customer Service Representative position with...
-
Birmingham, Alabama, United States Atlantic Aviation Full timeWhy You'll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic...
-
Front Office Manager
2 weeks ago
Birmingham, Alabama, United States Four Points By Sherton Birmingham Homewood Full time $16,000 - $40,000 per yearJob SummaryThe Front Office Manager plays a crucial role in ensuring the smooth operation of the front desk and overall guest experience at our establishment. This position involves overseeing daily front office activities, managing staff, and providing exceptional customer service to enhance guest satisfaction. The ideal candidate will possess a strong...