Smart Home Consultant

7 days ago

Roanoke, Virginia, United States ADT Full time

Position Overview 

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services.  Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.  

A day in the life of a Smart Home Consultant looks like this:  

  • Build relationships between new customers and the ADT brand and product portfolio
  • Complete in-home consultation and assessment   
  • Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices  
  • Complete customer onboarding and education of key products and services
  • You will work in a dynamic, collaborative environment, working closely with customers and coworkers
  • This role involves providing solutions by visiting customers at their homes or businesses

Training Program: 

ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.  

Job Requirements 

  • High School diploma or the equivalent  
  • Valid driver's license 

When you commit to ADT —we commit to you. Our employees receive a comprehensive, full benefits package that includes:   

  • Comprehensive paid training program 
  • Full benefits on the 1st of the month after 31 days of employment 
    • Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending 
    • Future = 401(k) with employer matching  
    • Life = Paid vacation time 
  • Company vehicle provided  
  • Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards  
  • Tuition reimbursement 
  • Employee Referral bonuses – when you refer a friend or family members


This role offers:
  • Hourly pay: $15.30
  • Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives


Training:
  • Paid $320 per week during the three-week onboarding program
  • Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
  • Company vehicle provided for work use


Benefits:
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Tuition reimbursement
  • Short- and long-term disability, life insurance, and well-being benefits
  • Paid time off


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