Automotive Service Writer

1 week ago

Bellevue WA, United States Finesse Auto Full time

Position: Automotive Service Writer

Company: Finesse Auto

Job Type: Full-time

Pay: $70,000 – $140,000 per year (Commission-Based, High Earning Potential)

Location: Seattle, WA

Hours: Monday – Friday

About Finesse Auto – Seattle, WA

Finesse Auto has been serving Seattle since 2014 with a 10-bay European service facility. We specialize in European vehicles and pride ourselves on professionalism, collaboration, and high-quality repairs. We are seeking a skilled Automotive Service Writer to join our team and ensure vehicles are repaired right the first time.

Our team works in a smooth, organized, and drama-free environment where your expertise and voice are valued. If you've ever felt unappreciated in your current role, that won't happen here.

Compensation & Perks:

  • Commission-based pay structure
  • Annual pay range: $70,000 – $140,000, based on ability and experience
  • Employee discounts, 401(k), health insurance
  • Referral bonus for introducing advisors we hire
  • Free from shop politics and toxic work culture
  • Bi-monthly company lunches

Workplace & Schedule:

  • 5-day work week – Monday through Friday
  • 8 paid holidays
  • Modern shop software & tools: Tekmetric, Steer, AutoOps, online booking, advanced scan tools
  • Modern shop equipment and diagnostic tools
  • Team-focused environment with clear communication and efficient workflow

Why Join Us?

  • Work with expert technicians who take pride in detailed inspections and quality repairs
  • Speed of service is a priority – get cars done efficiently and returned to customers promptly
  • Strong marketing support drives customer traffic: Google Ads, mailers, and more
  • Positive shop environment and collaborative team atmosphere

Who We're Looking For:

  • Experienced service writers/automotive service advisors
  • Open to learning proven processes that create an efficient and organized shop
  • European shop or dealership experience preferred

Responsibilities:

  • Greet customers and assist with scheduling service appointments
  • Consult with customers to understand vehicle issues and provide accurate service recommendations
  • Coordinate with technicians for timely repair completion
  • Communicate updates and additional service needs clearly to customers
  • Maintain thorough service records
  • Uphold excellent customer service standards

Requirements:

  • 3+ years of automotive customer service experience
  • Knowledge of European/exotic vehicles preferred
  • Strong communication, organizational, and multitasking skills
  • Willingness to learn new systems and processes
  • Valid driver's license

Contact Us:

  • Email:
  • Text:

Keywords

European vehicles, exotic vehicles, luxury cars, Porsche, BMW, Audi, VW, Volkswagen, Mercedes, Bentley, Maserati, Alfa Romeo, Lotus, Jaguar, Land Rover, Aston Martin, McLaren, MINI, Volvo, Ferrari, Lamborghini, Service Advisor, Service Writer, Automotive Advisor, Auto Repair, Diagnostics, Auto Technician, Mechanic, European Auto Repair, European Car Service, Luxury Vehicle Maintenance, Vehicle Service Coordinator

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