E-911 Communications Officer

1 week ago

King George, Virginia, United States KING GEORGE COUNTY Full time $43,000 - $73,000 per year
Applicants are encouraged to apply early. Please note that this recruitment may close at any time without prior notice.
Closing Date: December 5, 2025
The King George Sheriff's Office is looking to use this job posting to fill both full-time and part-time Communications Officer positions in the department.
The Communications Officer plays a critical role in ensuring efficient and effective communication within the emergency response system. This position involves receiving and processing emergency and non-emergency calls, operating various communication systems, dispatching personnel and equipment, maintaining accurate records, and providing essential support to law enforcement, fire, rescue, and related service agencies.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) - Receive and process emergency calls for law enforcement, fire, rescue, animal control, and related services. - Operate radio systems, telephone switchboards, alarm systems, recording devices, and computer terminals. - Dispatch emergency and non-emergency personnel and equipment to designated locations promptly and accurately. - Handle informational requests, complaints, and calls for County departments and other agencies, forwarding them as appropriate. - Transmit and receive messages via radio communication, maintaining detailed radio logs. - Operate teletype terminals on NCIC/VCIN networks, providing essential information to officers and managing data input and retrieval. - Prepare and maintain public safety computer records, ensuring accuracy and accessibility for deputies and courts. - Maintain a thorough understanding of operating procedures for agencies served. - Engage in telephone communication with callers during critical situations as needed. - Utilize TDD machine to receive calls from the hearing impaired. - Act as a training officer for new personnel and deputies, sharing expertise and knowledge as qualified.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks - Proficient knowledge of communication system operations, radio and teletype procedures, and the geography of the County. - Ability to type and input data at a reasonable speed while maintaining accuracy. - Clear and distinct verbal communication skills. - Strong problem-solving abilities within the scope of responsibility. - Demonstrated capability to handle stressful situations courteously when dealing with the public. - Exceptional ability to establish and maintain effective working relationships with colleagues and the general public. Shift-based work schedule: 12-hour shifts that varies. Mandatory certifications within one year of employment: CPR, Emergency Medical Dispatcher, and VCIN/NCIC. The Communications Officer is an integral part of the emergency response system, contributing to public safety through effective communication, quick response, and proficient use of communication technologies.

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