Analyst I, Epic Application Ambulatory

6 days ago

Irvine, California, United States PDS Health Full time $83,000 - $103,000

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today



The Analyst I, Epic Application Ambulatory is primarily responsible for assisting with basic Epic Ambulatory system configuration, routine tasks like build updates, testing, and report creation. Serves as contact for end users assist with troubleshooting issues and responds to related tickets.

Responsibilities

  • Assists with basic Epic system configuration, support, and maintenance.

  • Works under close supervision to perform routine tasks such as building updates, testing, and report creation.

  • Prepares documentation for system workflows and technical changes.

  • Assists with help desk; collaborates with end users to troubleshoot issues.

  • Participates in training sessions and gain proficiency in the Ambulatory Epic module.

    Other duties and responsibilities as assigned

Qualifications

  • Bachelor's degree in IT, healthcare, or a related field (or equivalent experience).

  • 0-2 years of relevant experience.

  • Proficiency in basic IT tools; Epic certification preferred but not required (must be obtained within the first year).

Preferred

  • Professional certifications in healthcare information systems or business applications.
  • Experience in managing clinical and business information systems within a healthcare environment.
  • Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
  • Demonstrated experience leading patient experience or digital engagement initiatives.

Knowledge/Skills/Abilities

  • Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
  • Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Proven ability to work independently as well as within a team environment.
  • Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community
Compensation Information

$83,000.00-$103,000.00 / Annually

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

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