Case Manager

Welcome to Cherry Health - video about Cherry Health

For individuals transitioning from closed custody correctional facilities, Cherry Health provides Person Centered Reentry Services to ease the transition back into the community. Services are available at two locations: our Community Treatment Center (CTC) in Detroit and Community Alternatives Program (CAP) in Grand Rapids. Services include 24-hour residential treatment in a structured environment with individual and group counseling services. Some participants come to us directly from a correctional facility, while others come as part of a diversion program to keep them out of prison. Together, we work to address health issues (including behavioral health issues) and other reentry needs i.e., employment, education, housing, and fostering connections to help justice system involved persons successfully reintegrate back into their respective communities.

Job Description Summary:
The Case Manager - Reentry is responsible for managing and coordinating clinical activities for residents, including assessments, treatment planning, counseling, and discharge planning. This position ensures that residents receive the appropriate clinical care and services while adhering to established policies and procedures. The Case Manager works closely with the Clinical Manager to maintain continuity of care and facilitate clinical case reviews and group counseling.

This is a full time, benefit eligible position typically working day shift hours Monday - Friday onsite at our Community Treatment Center in Detroit.

Responsibilities:

• Perform case management for assigned clients, including conducting biopsychosocial assessments, creating treatment plans, providing individual and group counseling, and preparing progress reports to referral sources.
• Coordinate and facilitate residents' appointments, aftercare planning, and discharge processes.
• Collaborate with the Clinical Manager to maintain the continuity of treatment and clinical activities within the program.
• Participate in case conferences to discuss trends, treatment dynamics, and clinical case reviews.
• Facilitate counseling groups as assigned.
• Maintain a therapeutic environment for residents, ensuring a safe and supportive atmosphere.
• Provide disciplinary action for incidents involving residents, in consultation with the Clinical Manager.
• Maintain timely and accurate records of residents' progress.
• Perform other duties as assigned.
   

Qualifications:

• Education: Bachelor's degree in social work, human services, criminal justice, behavioral science, or a related field required. LMSW or a Master's degree preferred. MCBAP certification is desired.
• Experience: Minimum of one year of experience in human services, corrections, or community-based services required. Three years of social work experience, including at least two years of group and casework experience, preferred. Work experience may be substituted for academic studies—one year of work experience in a related field may replace one year of academic education. A total of five years of experience may be substituted for education requirements.
• Skills and Abilities:
  • Knowledge of recipient rights and applicable laws.
  • Excellent organizational and crisis management skills.
  • Strong verbal and written communication abilities.
  • Knowledge of correctional criminogenic needs and the criminal justice system.
  • Ability to develop and implement treatment plans and case conferences.
  • Experience with vocational and career counseling.
  • Understanding group dynamics and group processes.
  • Ability to utilize ancillary services and knowledge of available resources.
  • Strong statistical record keeping and data compilation skills.
     

Competencies:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning
   

Physical Requirements:

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use, requiring manual dexterity for writing and computer work.
• Sitting, standing, or walking for extended periods.
• Specific vision abilities may include close vision, distance vision, and the ability to adjust focus.
• May require bending, squatting, kneeling, and lifting up to 50 pounds.
• Use of Personal Protective Equipment (PPE) as required.
   

Client Population Served:
Adults and Geriatrics
 

Additional Information:
The essential functions of this position must be able to be accomplished with or without accommodations. The above statements describe the general nature and level of work being performed by those assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission: 

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision: 

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration – Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service – Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation – Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity – Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism – Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

Cherry Health has excellent benefit offerings dependent on employment status.  Check out a sample of the benefits available to our team members below

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit – 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday) and 2 half day paid holidays
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5% 
• MET and MESP 529 Savings Plans
• Pet Insurance
• Employee Assistance Program  

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.