Store Communications

Tailored Brands, Inc.
is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of
Men's Wearhouse, Jos. A. Bank, Men's Wearhouse and Tux, and K&G Fashion.
Our Canadian stores are operated under the brand name of
Moores
in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

About The Job
We currently have an exciting opportunity for a Store Communications and Workload Planning Manager to join our Store Communications team. The Store Communications Manager – Workload Planning will partner with the Director of Store Communications to evolve the department strategy with a focus on enhancing workload planning and task management and elevating our communication platform. This role has responsibilities focused on creating, editing and publishing field-facing communications, facilitating field workload management, and connecting the cross-functional business partners with the store organization to drive alignment of company initiatives for multiple brands across North America. This person will work within a team environment, building and maintaining strong relationships throughout the organization with both field and corporate business partners, working in a fast-paced environment, remaining flexible with a high level of professionalism and confidentiality. This position reports directly to the Director of Store Communications.

What You'll Do | Key Accountabilities

• Develops and executes field communication standards, while prioritizing and maintaining a workload balance for stores and multi-unit management.
• Manages store workload by leading cross-functional meetings with internal stakeholders to facilitate workload task information to sustain on-time and effective communication.
• Maintains the Store Workload Calendar by brand to allow store teams to plan for execution and sustain workload balance.
• Analyzes metrics for on-time completion, task execution and adoption to measure compliance and report performance results to CSO leaders.
• Develops and executes brand communication strategies that meet the needs of the business; evolves strategies as needed to support business trends.
• Leads the effort to evolve the communication platform to proactively support store strategy.
• Evolves and upholds brand standards for communication including formatting, writing for various audiences, and timing to allow for proper in store execution and adoption.
• Acts as lead Gatekeeper and primary editor for communication quality assurance, maintaining exceptional written skills, including managing the translation process.
• Writes communications for key CSO messages as assigned.
• Designs communication plans across projects, initiatives, and events to drive advanced planning and consistency with business partners.
• Builds and supports change management, training, and communication plans to create a seamless transition and adoption of initiatives in-store.
• Manages specific projects which may be assigned planned or ad-hoc.

What You'll Bring | Skills & Experience

• Retail Management or Communications Management Experience of 6-plus years or equivalent.
• Bachelor's degree in business management or communications preferred or equivalent experience required.
• Ability to think strategically to develop communication plans for a multi-brand field organization.
• Excellent written and verbal communication skills with the ability to flex to various audiences.
• Strong analytical skills to identify potential obstacles or opportunities.
• Exceptional customer service skills with the desire to satisfy our internal and external customers.
• Solid time management skills to meet service level expectations and personal workload deadlines.
• Ability to excel in a fast-paced environment.
• Ability to take the initiative and follow through with minimal direction provided.
• Strong command of Microsoft Office Products including Outlook, Word, Excel and PowerPoint – Savvy enough to learn and adapt to new technologies quickly.
• Ability to manage vendor relationships.
• Experience with Canva, graphic design or video editing skills is a plus but not required.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time.
• Ability to stoop, kneel, bend at the waist, and reach daily.
• Able to lift and move up to 25 pounds occasionally.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.
• Periodic travel across North America may be required.
• Hours regularly 40 hours per week, as work dictates.
• This is a hybrid role based in Dublin, California

Benefits
This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to

Work-Life Balance
Responsibilities
We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development.
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend.
• Holiday Early Departure | close out early the business day before a company observed holiday.

The starting salary for this position is $70,00-$100,000 depending on merit, length of service with the Company, and other factors. We take into consideration an individual's skills, background, and experience in determining final salary. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.