Applications Technical Support

7 days ago

Stafford, Kansas, United States ITT Inc. - English US Full time $72,600 - $108,800
About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

  • Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
  • Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
  • Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.
Position Summary

Position SummaryITT Bornemann is among the most widely recognized and respected brands in the global pump industry, serving customers in the oil and gas, mining, power generation, chemical, pulp and paper, and general industrial markets. We are the global leaders in twin screw and multiphase pumping. The purpose of this position is to provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes a review of pump specifications, proposal preparation, providing technical support to customers, interfacing with vendors, and order processing and expediting.

Essential Responsibilities

Essential Responsibility:


• Review customer specifications and prepare comprehensive professional proposals.
• Handle customer telephone inquiries.
• Interface with outside vendors to solicit quotes for equipment.
• Effectively process orders and manage any issues that arise.
• Act as a liaison between operations and the customer.
• Participate in sales calls with the Sales Engineer as part of development.
• Provide technical support to customers.
• Coordinate the handling of returned goods.
• Participate in pre-award meetings as required.
• Develop effective rapport with customer contacts.

Position Requirements

Position Requirements:

Education: 2 Year Degree require or 5 years exp.

Experience: 2+ years experience in rotating equipment, ideally pumps Other Skills:
• Excellent communication skills
• PC skills
• Experience working with outside Sales team
• Self started with a positive attitude
• Highly organized with ability to handle multiple projects with quick turnaround requirements

Equal Pay Act StatementWe aim to pay our 'ITT'ers' fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on 'what' they accomplish, but also on 'how' they reflect ITT's values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range72,600.00 to 108,800.00, Plus Benefits and potential bonus

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