Current jobs related to Client Coordinator - Concord, New Hampshire - EPIC Brokers

  • Client Liaison – Home Care

    5 days ago

    Concord, New Hampshire, United States Age at Home Full time

    Age at Home | Monday–Friday | Benefits IncludedMake a difference. Build relationships. Help families thrive at home.Age at Home is seeking a Client Liaison to join our team. This full-time, benefited role is ideal for a professional who excels at client satisfaction, care coordination, and business development. You'll serve as the primary point of contact...

  • Clinic Operations Coordinator

    2 days ago

    Concord, New Hampshire, United States University System of New Hampshire Portal Full time

    Summary Of PositionThe Clinic Operations Coordinator is a program specialist who oversees and coordinates activities for the UNH Franklin Pierce clinics. For three law clinics and its associated faculty: Provides administrative support for clinical client cases, law school faculty members and law students. Manages the clinical teams administrative and...

  • Recreation Coordinator

    2 weeks ago

    Concord, New Hampshire, United States HealthFitness Full time $21 - $23

    HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health...

  • Employment Coordinator

    2 weeks ago

    Concord, New Hampshire, United States Granite State Independent Living Full time

    Basic FunctionCoordinator is responsible for organizing and ensuring the effective provision of employment program services, such as VR or other types of services, to participants; coordinating the support and training necessary to ensure successful placements; developing and maintaining positive relationships with businesses, community services, schools,...

  • Ministry Coordinator to Outreach Office

    7 days ago

    Concord, New Hampshire, United States Multiply Church Full time

    Ministry Coordinator – Outreach Offices & Corner Field MarketThe Ministry Coordinator supports Multiply Church's mission of spreading the love of Jesus through action by assisting with the daily operations of the Outreach Offices and Corner Field Market. This role ensures that administrative, communication, and logistical needs are handled with excellence...

  • Client Services Manager

    1 day ago

    Concord, New Hampshire, United States Regional Center of the East Bay Full time $99,109 - $146,429

    Salary Range:  $3, $5,631.89 Biweekly; $99, $146,429.14 AnnualReports To: Associate Director of Client Services The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment,...

  • Fitness Program Coordinator

    7 days ago

    Concord, New Hampshire, United States HealthFitness Full time

    HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health...

  • Part-Time Office Coordinator

    7 days ago

    Concord, New Hampshire, United States Medix™ Full time

    Overview:Responsible for greeting clients, answering incoming calls, and following up on inquiries regarding treatment.Facilitate client admission by gathering insurance information, collecting required forms, and obtaining prior treatment records.Collaborate with third-party to verify insurance coverage and follow up on outstanding verification's.Respond to...

  • HR Coordinator: Benefits and Payroll,

    2 weeks ago

    Concord, New Hampshire, United States Shaheen & Gordon, P.A. Full time

    Shaheen & Gordon, P.A., Attorneys at Law, a multi-site firm, is seeking an energetic and detail-oriented HR Coordinator – Benefits and Payroll to provide payroll processing and administration of employee benefits program, working for the HR Manager in either the Concord or Dover office. To be successful in this role the candidate must demonstrate success...

  • Kinyarwanda/ English

    2 weeks ago

    Concord, New Hampshire, United States Ascentria Care Alliance Full time

    Job DetailsDescriptionHelp us Build a Thriving New EnglandAscentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in...

Client Coordinator

2 weeks ago

Concord, New Hampshire, United States EPIC Brokers Full time

Come join our team

There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" – people who know what they want and aren't afraid to make it happen.

Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. 

Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team

LOCATION: Concord, CA

SUMMARY:

The Employee Benefits Client Coordinator (CC) works with the Client Executive (CE) and/or Client Manager (CM) to assist with the maintenance of a client's employee benefits program and the day-to-day service of the account. The CC is responsible for assisting with the marketing process, from collecting census data to preparing benefits spreadsheets. The CC is responsible for preparing/coordinating materials for open enrollments, including guides and cards, as well as assisting with open enrollments and health fairs. The CC is also responsible for updating various client and internal systems, assisting the CE and/or CM with collecting and reviewing contracts and other data, and servicing the day-to-day needs of the client and its employees.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBLITIES:

  • Assist the CE and/or CM in collecting data to prepare the Request for Proposal (RFP) for presentation to carriers (or marketing manager on large clients), track carrier responses, and help assemble the marketing spreadsheets for CE and/or CM review.
  • Draft open enrollment communication materials and wallet cards, and assist with the coordination of and support open enrollment meetings and health fairs.
  • Collect contracts, experience data, 5500 information, and other data as needed to assist in servicing the client.
  • Process BORs, update internal systems, update client HR/employee portals, and prepare invoices, as necessary.
  • Assist with the resolution of client and employee issues regarding bill discrepancies, claims issues, etc.
  • Provide additional administrative support to the service teams for new and existing clients.
  • Personal and Organizational Development
  • Work with CE and/or CM to set priorities and manage workflow for self to ensure goals are met.
  • Maintain up-to-date workflow logs, and update benefits information on agency management systems, manuals or other required documentation and records.
  • Be responsive and Interact with others effectively utilizing good communication skills, cooperating purposefully, and providing information and guidance as needed to achieve the business goals of the Company.
  • Stay informed regarding industry information, new product/program developments, coverages, legislation, technology to continuously improve knowledge and performance.
  • Project a professional image in action and appearance. 
  • Perform special projects as assigned

KEY COMPETENCIES:

  • General knowledge of coverages and services regarding Employee benefits.
  • Intermediate knowledge of navigating the Internet as well as various Microsoft Office programs to include Windows, Outlook, Word, PowerPoint, Publisher and Excel;
  • Strong attention to detail and time management abilities.
  • Strong ability to multi-task and assign priorities.
  • Ability to work effectively and efficiently both with and without direct supervision.
  • Ability to work effectively and efficiently in a team environment as well as independently.
  • Good interpersonal communication skills.
  • Experienced with agency management systems and HR portals, and the capability to learn and use other systems quickly and effectively.
  •  

COMPENSATION:

The hourly rate for this role is $35.90 in base pay and exclusive of any bonuses or benefits. 

WHY EPIC:

EPIC has over 60 offices and 3,000 employees nationwide – and we're growing It's a great time to join the team and be a part of this growth. We offer:

  • Generous Paid Time off
    • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips)
  • Employee Resource Groups: Women's Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC
  • EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page:  

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. 

California Applicants - View your privacy rights at:  

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

#LI-MS2

#LI-Hybrid