Associate Director for Administrative Operations

Associate Director for Administrative Operations

Office of the President

Georgia State University

At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve To work within the Office of the President, gives you the opportunity to be a direct contributor in the future of GSU

The Associate Director for Administrative Operations plays a key role in supporting the Office of the President by managing administrative operations, coordinating high-profile events, and ensuring the efficient flow of daily office activities.  Reporting directly to the Executive Vice President for Administration and Chief of Staff, this position is being established with responsibilities strategically reallocated to strengthen operational support for the President's Office.

As a senior administrative leader, the Associate Director oversees office workflows, manages event spaces and venues, coordinates complex schedules and communications, and serves as a liaison with internal and external stakeholders.  This includes working with faculty, staff, donors, legislators, and government agencies to ensure seamless planning and execution of presidential and provost-level initiatives.

The Associate Director also provides leadership in resource management and may supervise additional support staff, while handling sensitive and confidential information with discretion.  By tracking deliverables, anticipating operational needs, and managing correspondence and status reports, the position enables the President and Chief of Staff to focus on strategic decision-making.

The Associate Director functions as the operations manager for the President's Office, aligning administrative systems, staff, and resources to advance the goals of the President and the university, while fostering effective communication and operational excellence across units.

DUTIES AND RESPONSIBILITIES:

· Support President and Provost Office for tactical logistics, planning, and cross-unit coordination for office events not included in the University-wide PRMC Events (e.g. University-to-University visits, international President visits, special VIP tours, and special student events directed to Provost-President)

· Serve as primary Administrative Assistant to the EVP/COS. Serve as backup to all Office of President support staff. Monitors President's general (non-person) email account to execute responses that leads to special projects and events.

· Serve as primary manager for event spaces and pop-up spaces controlled by the President/Provost's Office (e.g. Football and Basketball athletic suites, pop-up events at Baseball, Beach Volleyball, Soccer, Track, Golf, President's Residence, in-office lunch meetings, Centennial Hall lobby, Woodruff/Hurt Park, and others)

· Manages proactively Presidential informal meetings with faculty and administrative units (e.g. department meeting visits, special student events)

· Serves as primary agent of EVP/COS to work with Government Affairs to solidify effectively a list of important external activities that connect the President/Provost with legislators, city officials, business leaders, and municipality leaders associated with all six (6) campuses

· Support Provost EA and President EA in timely submission of travel and purchase reimbursements and processing

· Manages correspondence to all stakeholders to the President/Provost Office including pre-event correspondence, thank you notes, delivering "brag" material broadly, responding to VIPs in an ultra-timely manner with precise follow-up

· Serve as primary manager of office-wide (President/Provost) status reports while keeping reports fresh and relevant

· Stratify information for delivery specifically for the President and for the Provost

· Supports additional "all-hands-on-deck" activities for both President and Provost's Office

Minimum Hiring Qualifications:

 Bachelor's degree in business, higher education, or a related field and 4 years of supervisory/management experience.  Candidates should have experience in executive-level administration, event coordination, and cross-unit collaboration. Strong skills in project management, communication, and office technology are required; professional certifications are a plus.