Sales and Customer Service

4 days ago


West Chicago, Illinois, United States Midwest Salt Full time $40,000 - $60,000 per year

Company Description

Midwest Salt is a nearly 40-year-old company dedicated to delivering exceptional customer service by providing bulk and bagged industrial salt, water softener salt, ice melt, and agricultural salt to thousands of commercial customers across the nation. Powered by a reliable and robust global supply chain, we ensure great quality products, competitive pricing, and punctual delivery. Our employees are the cornerstone of our phenomenal service, fostering teamwork, innovation, and a commitment to excellence. Midwest Salt creates a workplace where high-performing individuals thrive, achieve their goals, and contribute to a culture of mutual growth and success.

Role Description

This is a full-time on-site role based in West Chicago, IL. The Sales and Customer Service Representative will handle direct customer interactions to provide exceptional service, address inquiries, and resolve issues. They will also manage sales processes, identify opportunities, and ensure an efficient flow of orders. Additionally, the role involves collaborating with internal teams to maintain accurate records, oversee account management, and provide product training as needed to support customer success.

Qualifications

  • Strong skills in Communication and Customer Service to effectively interact with clients and resolve issues
  • Proficiency in Sales and Sales Management to develop and manage customer accounts
  • Experience in Training to educate clients on products, systems, or processes as needed
  • Excellent organizational and problem-solving skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Previous experience in industrial or commodity sales is a plus
  • Bachelor's degree or relevant work experience is preferred


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