Client Support Specialist
6 days ago
isolved talent acquisition is seeking a full Client Support - Customer Service Rep to join our team
We provide awesome benefits such as 7 paid holidays, generous paid time off (PTO) that starts to accrue on your first day, a 401(k) option, flexible spending accounts (FSAs), life insurance, flexible work from home opportunities, a down-to-earth casual environment, a positive team-oriented culture, and the opportunity to earn a monthly housekeeping bonus. Our full-time (30+ hours per week) employees also have access to medical, dental, vision, and other insurance options. And the best part? The pay is $16/hour with the opportunity to earn bonuses. Don't wait, apply today and join the team at isolved talent acquisition
The bigger picture
Wondering what sets us apart at isolved? We empower organizations with human capital management technology and services that make managing people easier and more impactful. Our solutions reach over 195,000 employers and 8 million employees, delivering HR, payroll, benefits, and talent management in one cohesive platform. Built with AI and analytics, isolved People Cloud provides actionable insights to drive business success. Paired with the Sidekick Advantage, we support People Heroes with expert guidance, embedded services, and a collaborative community focused on growth and development. Discover more at
YOUR DAY-TO-DAY AS A CLIENT SUPPORT - CUSTOMER SERVICE REP
As a new Client Support - Customer Service Rep, you are a superhero for overworked HR professionals and hiring managers. You're the first point of contact for most of our clients, answering their calls, responding to their chats, and replying to their emails. When clients call in with a question or glitch, you're quick to pick up the phone and get them straightened out.
Sometimes the issues that come your way can be pretty complex. But that's part of the fun, right? You get to use your creativity and troubleshooting skills to come up with a solution that works best for each client. And if you can't solve the problem on your own, you make sure they get connected with the right person who can help. One of the best things about this role is that you get to make personal connections with our clients. They know that they can count on you to get their questions answered quickly and accurately, and you get to know some pretty cool people in the process. At the end of the day, you feel good knowing that you're an important part of our clients' success
REQUIREMENTS FOR THIS CLIENT SUPPORT - CUSTOMER SERVICE REP JOB
The abilities required for this full position are:
- Above-average computer skills
- Ability to discuss additional features, upgrades, or services with confidence
- Exceptional customer service skills
Are you a fantastic communicator over the phone, via email, and through text? Do you love to go above and beyond? If so, we want to meet you
JOIN OUR TEAM TODAY
So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team
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