Adminstrative support-Mailer operations lead
7 days ago
Job Overview
Job Title: Administrative Support – Mailer Operations Lead Position Overview
The Administrative Support – Mailer Operations Lead is responsible for overseeing and coordinating all mailer-related activities within the firm. This role supervises the Administrative Support Assistant, ensures all mailers are completed accurately and on schedule, and personally handles time-sensitive deliveries to the post office. The ideal candidate is reliable, organized, and capable of managing workflows in a fast-paced environment. This position requires access to a personal vehicle for transporting firm mailings.
Key Responsibilities
- Oversee daily mailer operations and provide direction to the Administrative Support Assistant.
- Ensure all client mailers, legal notices, and marketing outreach materials are completed accurately and meet firm quality standards.
- Manage and enforce mailing schedules, ensuring all deadlines for outgoing mail are consistently met.
- Deliver completed mailers to the post office, mail drop locations, or courier services as required; maintain accurate records of deliveries.
- Coordinate with attorneys, legal teams, and administrative staff to confirm mailing requirements, deadlines, and special instructions.
- Review mailing lists, verify accuracy, and ensure documentation is properly maintained.
- Assist in the preparation and assembly of mailers during high-volume periods.
- Monitor inventory of mailing supplies and oversee ordering and restocking.
- Troubleshoot and maintain basic functionality of mailing equipment.
- Uphold strict confidentiality and comply with all legal and firm policies.
- Provide additional administrative support as needed, such as filing, data entry, and document preparation.
Qualifications
- High school diploma or equivalent required; additional administrative or office training preferred.
- Previous administrative, mailroom, or office coordination experience required; supervisory experience is a plus.
- Strong organizational and leadership skills with the ability to manage deadlines and delegate tasks effectively.
- Excellent attention to detail and accuracy.
- Reliable personal vehicle and valid driver's license required.
- Ability to lift up to 25 lbs and manage large quantities of mail when needed.
- Strong communication and interpersonal skills.
- Ability to problem-solve and work independently with minimal supervision.
- Commitment to professionalism and confidentiality.
Work Environment & Schedule
- Full-time, on-site role with regular daily trips to mail drop locations or the post office.
- Standard business hours; occasional flexibility may be required during high-volume mail cycles or deadline-driven periods.
Why Join Us
This role provides a unique opportunity to lead a key operational function within the firm, ensuring timely and accurate communication with clients and partners. You'll play an essential part in maintaining the firm's professional standards and workflow efficiency.
Job Type: Full-time
Pay: From $20.00 per hour
Work Location: In person
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