Restaurant Supervisor

1 day ago

Buffalo, New York, United States Shaner Hotels Full time
Description
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. 
  • Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. 
  • Responsible for responding and handling guest related issues pertaining to the department. 
  • Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. 
  • Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
  • Other duties as assigned.


Responsibilities:

Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards.  Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Qualifications:
  •  Minimum one year of experience in the Restaurant / Food and Beverage field.
  •  Previous supervisory / management experience a plus.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls.
  • Ability to write routine reports and correspondence.
  • Ability to accurately compute mathematical calculations and use required measurement tools.
  • Ability to prepare budgets and ensure cost controls.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele. 

Job Type: Full-time

Pay: Starting at $20 an hour. Rate based on experience.

Work Location: In person

Benefits:

  • Health insurance
  • Paid time off
  • 8 Paid holidays
  • Marriott Hotel Discounts
  • 2 Complimentary night hotel stays per year at any Shaner Hotel property 
  • 1 Complimentary meal per shift worked
  • Located on bus and metro routes.

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