Patient Scheduling Representative

6 days ago

Madison, Wisconsin, United States UW Health Full time

Job Description
Work Schedule
:

100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between the hours of 8:00-5:00 pm. Hours may vary based upon operational needs of the clinic.

Pay
:

Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable
Join the #1 hospital in Wisconsin

We are seeking a
Patient Scheduling Representative
to:

  • Schedule appointments via phone, in-person or electronic correspondence.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Make outgoing phone calls to patients to schedule their appointments.
  • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:
Minimum – High school diploma or equivalent.

Preferred – Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience
:

Minimum – Six (6) months of previous experience in an office or customer service environment.

Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities
- UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Job Description
UW Medical Foundation benefits

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