Technology Product Manager, Salesforce

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Technology Product Manager- Salesforce

Primary Tasks:

• Collaborate with business leaders, stakeholders within business units to define the IT product strategy aligned with the overall organizational goals.
• Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market trends, user feedback, and business priorities.
• Identify User Experience (UX) opportunities to improve interfaces to drive efficiency and internal customer satisfaction.
• Lead the team in defining product requirements, user stories, and acceptance criteria for development teams to follow during the software development lifecycle.
• Partner closely with the Technology Business Analysts to refine requirements to further details and help them flow through the development process.
• Monitor the progress of ongoing projects, identify potential roadblocks, and take corrective actions to keep projects on track.
• Foster strong partnerships with engineering, design, marketing, and other relevant teams to ensure smooth product development, launch, and post-launch support.
• Coordinate efforts between different teams to address dependencies and maximize efficiency in the product development process.
• Engage with internal and external stakeholders to understand their needs, gather feedback, and communicate product plans and updates effectively.
• Manage expectations and provide regular updates on product development progress, milestones, and potential changes in scope.
• Establish key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.
• Analyze product performance data and user feedback to drive data-driven decisions for product enhancements and future iterations.
• Perform all other duties and special projects as assigned.

Education and/or Training:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.
• Proven experience as a Product Manager or in a similar role within the IT industry.

Relevant Work Experience:

• 5+ years' experience in product management
• Extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines
• Excellent communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Solid analytical and problem-solving abilities, leveraging data to inform decision-making.
• Business acumen and the ability to align product strategies with organizational goals.
• Familiarity with technology trends and the ability to anticipate market needs and opportunities.
• Experience with project management tools and product management software is a plus.
• Strong understanding of software development processes and methodologies, particularly agile practices.
• Experience working with product teams and understanding product lifecycle processes.
• Experience working in an agile environment.
• Experience working with a UX Designer to create prototypes to address customer needs.

Salesforce Knowledge:

• Strong understanding of Salesforce platform features, including Sales Cloud, Service Cloud, and/or Marketing Cloud.
• Familiarity with Salesforce configuration, workflows, and automation (e.g., process builder, flow).
• Experience working with a product team to deliver Salesforce solutions in an agile environment a plus.

Problem-Solving: Ability to think critically and offer innovative solutions to complex problems.

Project Management: Ability to manage multiple priorities and tasks simultaneously, ensuring timely and effective delivery.

Technical Skills: Knowledge of Salesforce tools and integrations (e.g., APIs, data migration) is a plus.

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $97, $141,300.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Artificial Intelligence Statement

To maintain the integrity and authenticity of our hiring process, we kindly request that all candidates refrain from using artificial intelligence (AI) tools to generate, assist with, or enhance any part of their application materials (including resumes, cover letters, written and verbal responses, and images) or during any stage of the interview process. We value genuine, original work that reflects your personal experience, skills, and communication style. As part of our commitment to a fair and transparent evaluation process, please be advised that we may use technology to detect AI-generated content submitted by candidates. Candidates found to have used AI assistance in violation of this policy may be disqualified from consideration.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.