Sales Coordinator

Sales Coordinator

Multi award winning Destination Management Company, MC&A, provides a range of specialized services for its clients, from event development and strategy to creative direction and design, from budgeting and on-site execution to financial reconciliation.

We are currently seeking a Sales Coordinator to join our team in Oahu.

This position works very closely with the Sales team, which involves scheduling and travel arrangements, planning detailed agendas, communicating with clients and general office work. The coordinator supports our Account Executives and assists with the coordination of a program's success. Responsibilities include but are not limited to:

Job Responsibilities

• Site inspection planning, execution, and billing. Create detailed site agenda for Sales Manager & Client, confirm all appointments, schedule appointments with vendors, coordinate travel arrangements, manage all changes, communicate with clients and vendors throughout entire process and, handle post-site billing invoice to client
• Support Account Executives, including but not limited to, coordinating all travel arrangements, allocating and submitting expenses and responding to client emails.
• Plan conferences and sales trips for Sales & Executive Team
• Run various reports for Sales & Executive Team

Additional Responsibilities:

• Provide support, direction, and share knowledge with coordinators.
• Assist with training for new sales team hires.
• Maintain Master Lists and ensure SOPs are being followed by team
• Create presentations for Sales & Executive Team.
• Assist Sales and Program Development with proposals for clients as needed.

Knowledge, Skills and Abilities:

• High School Degree and a minimum (3) years in an office environment.
• Previous experience in Hospitality, Events or Tourism helpful
• Able to effectively and professionally communicate with co-workers, vendors and clients, provide high level of customer service for internal and external customers.
• Able to problem-solve, multi-task and prioritize.
• Required to be reliable, self-sufficient and proactive.
• Possess strong computer skills in Microsoft Office, understand various internal systems, and able to quickly learn new programs.
• Possess working knowledge of the Hawaiian Islands and the tourism industry.

Physical and Mental Demands:

• Requires alertness, attention to detail and concentration.
• Highly organized and able to adapt quickly to shifting priorities.
• Able to interpret and follow a variety of instructions furnished in written, verbal, and/or schedule form.
• Able to work under pressure to meet deadlines, use sound judgment, work cooperatively with others and deal constructively with conflict.
• Able to handle stressful situations, solve problems and complaints in a timely and professional manner.
• Able to constantly communicate with vendors and clients over the phone and over email.
• Able to constantlyoperate a computer and other office machinery, such as a copier and printer.
• Must be able to remain in a stationary position 75% of the time.

Communication Demands:

• Constant – talk and write to receive instructions and requests from manager, co-workers, clients and/or vendors.
• Constant – read, and edit documents and emails from manager, co-workers, clients and vendors
• Constant – respond to verbal and written requests/instructions from manager, clients, co-workers and vendors.
• Occasionally -- visit different worksites (ie vendors)

Working Hours

• Normal business hours: 8:00 a.m. - 5:00 p.m. (overtime may be likely)
• Available via text on nights and weekends as needed by Sales as needed/required.
• Required attendance mandatory for this position.
• Full Time
• Non-Exempt
• Must reside on Oahu

Job Type: Full-time

Pay: $ $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person