Front Desk/Medical Receptionist

2 weeks ago

Rochester, Michigan, United States Family Practice Offices of Rochester Full time

Job Description

We are a large, fast paced family medicine practice located in Rochester Hills, MI. Looking for Full Time Front Office Staff to perform a variety of tasks.

  • Answer multi-line phones to screen, forward calls, provide information or taking messages.
  • Greet patients upon arrival, determine nature of visit and obtain insurance information and any other necessary data.
  • Check insurance eligibility, and understand which physicians accept which insurances.
  • Obtain insurance referrals in order to coordinate care with patient health needs.
  • Obtain insurance authorizations for necessary procedures.
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
  • Process payments from patients for co-pays, uninsured visits, and past due balances.
  • Schedule appointments for new and recurring patients based on Physician and PA availability. Schedule follow up appointments and testing as directed by the providers.
  • Maintain patient records stored in our EHR and paper that flows through the office. Accessing hospital EMR, and sorting, scanning, and faxing documents as required.
  • Call patients to remind them of upcoming appointments and to help them schedule testing for on or off-site services.
  • Provide patients with support and guidance as needed.

Must be available to work ONE evening a week and two Saturday's a month (8 am to 12 pm; on a rotation)

Ability to handle a fast-paced environment and prioritize tasks based on importance

Excellent verbal and written communication and problem solving skills

Ability to prioritize, maintain a well organized work space, and multi task.

High school diploma/GED -Required

1+ years' experience in medical assisting or administration -Required

Familiarity with EHR -Required

Job Type: Full-time

Pay: $ $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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