Staff IT Analyst II

Job Title
Staff IT Analyst II - Operational Resiliency

Location:
Block 23

What You'll Do
The Staff IT Analyst - Operational Resiliency works with technology and business experts in the development of disaster recovery plans which are activated in response to man-made or natural events affecting the Bank's primary computing facilities. The Senior DR Analyst executes established procedures for identifying disaster recovery requirements which are met through the creation and testing of disaster recovery plans according to architecture standards as defined by Enterprise Architecture. This process involves leading recovery plan contributors through requirements definition, plan creation, testing and post-test issues remediation and risk issue remediation.

• Supports the Disaster Recovery (DR) Program by engaging with technology and business owners in the development and exercising DR plans and procedures.
• Assists technology subject matter experts in identifying, evaluating, and remediating disaster recovery requirements, gaps and risks.
• Assist technology owners in documenting DR procedures to failover technology application systems to an alternate region.
• Participate in the planning, leadership and execution of quarterly disaster recovery test exercises including measuring actual recovery and test performance and results to management.
• Maintain relationships with Technology Owners to help them revise DR plans as part of the technology lifecycle and as part of the quarterly DR test exercise program
• Support and assist Technology Owners in submitting DR test exercise preparation deliverables including tracking and resolving test exercise issues after each quarterly test exercise.
• Use of disaster recovery planning tools including, but not limited to, automated notification systems (Everbridge) and disaster recovery plan management software (Riskonnect).
• Support the resolution of findings and process improvement opportunities to ensure that findings and gaps are resolved by technology owners and the business.
• Monitor the status and effectiveness of corrective actions taken to permanently remediate technology risks and gaps.

What You'll Need

• 5+ years of related experience.
• Bachelor's degree in related field required.
• Entry level to intermediate knowledge of general Financial Services or Banking is preferred.
• Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced in process and data analysis within a specific domain or functional area utilizing critical thinking skills.
• Intermediate to advanced working in Microsoft Office & relevant Diagramming Software (e.g. Lucid, Visio, etc.), as well as technical aptitude & experience within a specific domain.
• Knowledge & skills typically resulting from five to seven years of related experience in Disaster Recovery Planning required.
• Experience in working with small groups of employees preferred.
• Certified training in business continuity and/or disaster recovery solutions and practices a plus (i.e., CBCP, ABCP, CBCI, BCCP, CBRM, CBRITP, etc.).
• The ability to travel (drive or fly) regionally and nationally on an occasional basis may be required.
• Hands-on work experience in writing regulatory compliance level documentation and technical plans and procedures.
• Requires intermediate oral and written communication skills to effectively interact with internal and external customers, including staff and contractors at all levels of the organization.
• Strong interpersonal and collaboration skills with the ability to interact with both technical and non-technical teams.
• Hands-on experience with disaster recovery planning and notification tools.
• Ability to obtain working knowledge of the organization, to develop a clear understanding of the company's key functional processes and resources, and to influence the organization in integrating disaster recovery strategies, procedures and practices.
• Work experience in IT Operations support, compliance, governance, audit, risk management and DR Program Administration.
• Ability to work occasional overtime, evenings and/or weekends as part of disaster recovery testing.
• Occasional travel required.

Benefits You'll Love
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career

About The Company
Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation