RCI-PG-15098-1 Program Support Manager
5 days ago
Job Code : RCI-PG
Job Title: Program Support Manager (Energy Efficiency)
Location: Newark, NJ, US 07101
Duration: 06 Month extension possible based on needs and performance
Minimum Salary: $50.00 Per Hourly
Maximum Salary: $55.00 Per Hourly
Location: Hybrid - 80 Park Plaza 1 day per week & Remote
Energy Efficiency Program Support Manager
Role Overview
This is a individiual contributor role responsible for managing external vendors delivering energy efficiency programs. The manager ensures programs run smoothly, meet business and regulatory requirements, and deliver a positive customer experience.
Key Responsibilities
- Supervise employees and oversee vendor performance (both office and field).
- Ensure compliance with safety standards, business controls, and regulatory requirements.
- Lead cross-functional teams (Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc.) to support program delivery and resolve issues.
- Develop, implement, and improve processes for energy efficiency program execution.
- Monitor Key Performance Indicators (KPIs) to ensure goals are met.
- Review and process invoices accurately.
- Identify opportunities for process improvement and automation.
- Prepare and present program status reports to senior leadership.
- Support special projects and storm restoration efforts as needed.
- Foster an inclusive, respectful, and collaborative work environment.
Required Qualifications
- Bachelor's degree in Management, Engineering, Business, Finance, or related field
and
7+ years of experience in energy efficiency programs, construction, or related fields. - (In lieu of a degree: 11+ years of relevant experience.)
- Experience managing vendors and leading cross-functional teams.
- Knowledge of Energy Efficiency or Electric Vehicle programs.
- Leadership experience in program or project management.
- Valid U.S. driver's license.
Preferred Qualifications
- Certified Energy Manager (CEM) certification.
- MBA or advanced degree.
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