Parts and Service Sales Representative

**Job Title: Parts & Service Sales Representative

Location: Bakersfield, CA

Job Type: Full-Time

Salary Range: $45k salary + commission
About Sonsray**
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Why work here?
At Sonsray, We Value All Employees, Their Contributions, And Most Importantly, Their Ideas We Know That The Key To Moving Mountains Is Teamwork. This Is What We Offer Our Team Members

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

Position Summary
The PSSR will be responsible for growing parts and service sales. The customer base will be Contractors, Utilities, Corporations, Commercial, and Industrial organizations within the Sonsray Machinery Sales and Service Area. The PSSR is an outside sales position and shall be responsible for attaining a satisfactory service and parts sales volume for an assigned customer list while maintaining accurate marketing information within a CRM business system. This position will work to achieve sales and profit goals of parts and service by promoting and selling product support offerings to assigned territory customer base. They will also identify and establish new revenue opportunities within territory as well as growing existing customer based accounts via marketing based strategies.

Responsibilities

• Establishes and maintains customer relationships.
• Markets and sells the value of parts and service.
• Finds new markets, customers and applications within territory.
• Develops good knowledge of competitive products and suppliers.
• Provides input on annual forecasts for territory potential.
• Resolves customer issues.
• Works with Parts and Service Managers on goals and marketing ideas.
• Measures undercarriage of equipment.
• Provides the customer with information to manage their equipment at the lowest cost per hour.
• Keeps good customer records.
• Perform miscellaneous related duties as required and assigned by the manager.

Qualifications

• 5+ years of sales experience required; experience in heavy equipment, machinery, agriculture, or automotive strongly preferred.
• Proven ability to build and maintain customer relationships in an outside sales environment.
• Basic working knowledge of engine, hydraulic, and electrical systems, as well as fleet maintenance concepts.
• Strong communication, negotiation, and customer service skills.
• Ability to identify new business opportunities and grow existing accounts within an assigned territory.
• Highly organized with the ability to manage customer data and activities in a CRM system.
• Valid driver's license with a good driving record; must be comfortable traveling within assigned territory.
• Ability to work effectively in a fast-paced, results-driven environment and handle multiple priorities assigned by management due to operational needs.
• Team-oriented mindset with a strong focus on customer satisfaction.

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