Manager Multi-Unit Store

Position Overview:

Brown Jug is a premium retailer of wine, beer and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service The Multi-Unit Store Manager is a dynamic and experienced retail leader responsible for the full scope of operations, performance, and team development at two Brown Jug store locations under the LSUN umbrella.  This role is accountable for delivering sales goals, ensuring operational excellence, promoting a culture of high performance, and maintaining compliance with all regulatory standards.  The Multi-Unit Store Manager drives business success through team engagement, process optimization, and cross-location leadership.

Primary/Major Duties and Responsibilities (Essential Functions)

Leadership and Team Development:

• Provide hands-on leadership and oversight across two store locations, ensuring consistent adherence to company policies, operational standards, and cultural values
• Hire, train, coach, and manage store personnel at both stores following the guidelines within centralized hiring (Assistant Managers and Operation Managers must be interviewed by Area Management and Store Management)
• Create a strong leadership team by mentoring high-potential team members for future advancement
• Foster a culture of accountability, inclusivity, and collaboration across both locations

Operations Management:

• Ensure both locations meet or exceed operational standards for cleanliness, merchandising, signage, customer service, and compliance
• Coordinate daily, weekly, and monthly store operational needs across both stores, adjusting priorities based on volume and business requirements
• Oversee scheduling and labor planning to ensure adequate coverage while meeting labor cost goals
• Ensure timely execution of corporate initiatives, sales promotions, and marketing plans across both locations

Sales and Financial Performance:

• Analyze sales performance, category trends, and customer behavior to drive revenue growth and meet store-level Key Performance Indicators (KPIs)
• Collaborate with Category Managers and inventory teams to optimize product assortment, merchandising, and promotional execution
• Review, approve, and submit financial reports, invoices, daily sales reports, and store-level P&L statements
• Identify and implement opportunities for sales growth and expense reduction across both locations

Inventory and Loss Prevention:

• Monitor and manage inventory levels, shrink, and out-of-stock situations across both stores
• Conduct regular cycle counts and physical inventories; ensure proper receiving and inventory controls are followed
• Maintain accurate records of damages, transfers, and variances; investigate and resolve discrepancies
• Ensure both stores follow loss prevention protocols and respond swiftly to potential theft or safety issues

Customer Experience and Community Engagement:

• Champion superior customer service experience in both locations by modeling service excellence and training team members accordingly
• Handle customer escalations and ensure timely resolution
• Represent the LSUN/Brown Jug brand in the community through store appearance, engagement, and participation in local events or promotions

Compliance and Safety:

• Maintain full compliance with all state and federal laws pertaining to the sale of alcohol, including but not limited to ID verification and denied sales reporting
• Ensure stores follow internal policies for PCI compliance, cash handling, bag checks, and visitor log documentation
• Maintain accurate records and ensure staff are trained on safety procedures and emergency protocols
• Lead both stores in audit preparation and actively participate in inspections, audits, and compliance checks

Required Qualifications and Experience:

• Must be 21 years of age or older
• TAP Certification
• Minimum 3 years of successful retail management experience, preferably in a multi-unit or high-volume setting
• Proven track record of team leadership, operational excellence, and delivering sales growth
• Strong knowledge of retail business metrics (P&L, inventory, labor) and ability to act on insights
• Demonstrated ability to manage time and priorities across multiple sites
• Proficiency in Microsoft Office Suite and retail software platforms (Excel, Word, POS, inventory systems, reporting tools)
• Must be able to work flexible hours including evenings, weekends, and holidays as needed
• Valid driver's license and reliable transportation required to travel between locations

Required Qualifications and Experience:

• High School Diploma or equivalent
• Experience in the wine, beer, or spirits retail industry
• Familiarity with Alaska's Title 4 alcohol regulations
• Post-secondary coursework or training in business, leadership, or hospitality

Work Environment and Physical Requirements:

• Frequent travel between assigned store locations (mileage reimbursement provided)
• Ability to stand for extended periods, lift up to 40 lbs., and perform routine physical tasks related to store operations
• Fast-paced, customer-focused retail environment

Equal Opportunity Employer
Afognak Native Corporation and Afognak's direct and indirect subsidiaries, partnerships, joint ventures and affiliates to include Alutiiq, LLC;  Afognak Commercial Group, LLC; Alutiiq Professional Consulting, LLC; and each of their respective domestic and foreign, direct and indirect subsidiaries, partnerships, joint ventures and affiliates including but not limited to Liquor Stores USA North Inc. dba Brown Jug and dba Gold Rush Liquor (collectively referred to as "Afognak" or "Company")  is an equal opportunity employer that does not discriminate on the basis of  actual or perceived race, color, religion, national origin, citizenship status, age, sex (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, protected veteran status, disability, genetic information or any other characteristic protected by applicable federal, state or local laws (collectively, "Protected Status").

Pay Transparency and Company Benefits
The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law. Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Benefits are based on the role for which an employee is hired.

Privacy
Afognak Native Corporation and its subsidiaries Alutiiq, LLC, Afognak Commercial Group, LLC, and Alutiiq Professional Consulting, LLC, and their various subsidiaries, including Liquor Stores USA North Inc. DBA Brown Jug and Liquor Stores USA North Inc. DBA Gold Rush Liquor (collectively referred to as "Afognak" or "Company"), respect your privacy and treat the information you provide us, including your Personal Information ("PI") and Sensitive Personal Information ("SPI"), with care. Visit the Company's privacy website for more information.