Bilingual Medical Receptionist

2 days ago

Wichita, Kansas, United States Clifton Family Medicine Full time

Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team In this vital role, you will be the friendly face and organized voice of our medical practice, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a welcoming environment for patients while efficiently managing administrative tasks. This position offers an exciting opportunity to be at the forefront of healthcare delivery, supporting clinical staff and enhancing patient experiences through excellent communication and organizational skills.

Responsibilities

  • Greet patients warmly upon arrival, verify their identity, and assist with check-in procedures using various Electronic Health Record (EHR) systems such as eClinicalWorks.
  • Schedule appointments accurately while managing multiple-line phone systems with professionalism and courtesy, adhering to clinic protocols.
  • Verify insurance coverage and perform insurance eligibility checks.
  • Collect patient information, update medical records, and review documentation for completeness and accuracy in compliance with HIPAA regulations.
  • Assist with medical billing tasks such as performing basic medical collection activities when necessary.
  • Manage appointment reminders, cancellations, rescheduling, and follow-up communications via phone or electronic messaging platforms.
  • Maintain organized filing of medical records and ensure confidentiality of sensitive health information in accordance with HIPAA standards.
  • Support clinical staff by preparing patient care plans documentation review and facilitating smooth clinic operations.
  • Handle front desk duties such as answering multi-line phones with excellent phone etiquette, managing patient intake processes, and providing exceptional customer service.
  • Utilize computer skills to operate office management software like Microsoft Office Suite along with specialized EMR systems efficiently.
  • Perform clerical duties including data entry, faxing, scanning documents, and managing office supplies to keep the front desk running seamlessly.
  • Performs all other duties as trained and requested by provider and/or management.

Experience

  • Prior experience working as a Medical Receptionist or in a healthcare administrative support role within a clinic or hospital setting is highly preferred.
  • Demonstrated proficiency with EMR systems
  • Familiarity with insurance verification procedures including Medicare guidelines is advantageous.
  • Excellent computer skills.
  • Bilingual abilities are a plus to serve diverse patient populations effectively.
  • Proven ability to handle multi-tasking in a fast-paced environment while maintaining high levels of accuracy and attention to detail is crucial.
  • Exceptional customer service skills coupled with professional phone etiquette will help foster positive patient relationships. Join us in making a difference by providing outstanding administrative support that empowers healthcare providers to deliver exceptional patient care This paid position offers an engaging environment where your organizational talents and healthcare knowledge will truly shine—helping us create a welcoming space for every patient who walks through our doors

Pay: From $14.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Education:

  • High school or equivalent (Preferred)

Experience:

  • Medical receptionist: 1 year (Preferred)
  • Front desk: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

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