Community Association Manager

We are looking for an experienced Community Association Manager to join our team and support a portfolio of clients in the Twin Cities and surrounding metro area. The ideal candidate will have HOA property management experience, ability to build and maintain positive working relationships with clients, and the flexibility to handle changing priorities and complex issues, as well as overseeing projects both large and small.

Our Association Managers coordinate a lot of different tasks and serve as the primary point of contact for their portfolio. Below are some functions and responsibilities of this position:

This position is what you want to make of it. You are welcome to have a small portfolio for a lower base pay (semi – part time) or a large portfolio you would grow into over time and your income would grow as well.

Maintenance

• Manage oversight of all necessary maintenance for common elements of an Association
• Develop calendars for all required maintenance and schedule preventive maintenance
• Establish scope of work for projects and oversee maintenance contracts
• Manage ongoing and routine maintenance projects
• Manage capital replacement projects with involvement of third-party consultants as needed
• Visit the property at least one time per week to review services and projects and document conditions requiring attention
• Report to Board of Directors on maintenance issues at the property
• Maintain vendor contacts and communications

Contract Management

• Manage all contracts in portfolio of associations
• Collaborate with contract administrator on aggregate contract management
• Work with Board to identify preferences and opportunities for improvements on contract services and implementation of agreed upon services

Communications

• Develop communications and disseminate information to all Association members about matters of importance in their community
• Write and transmit individual owner correspondence regarding violations of policies or other matters affecting an individual unit owner and copy Board members on such letters
• Communicate with the Association's Board of Directors in a timely manner about significant issues that require Board knowledge or action
• Respond to all emails and phone calls within 24 hours

Financial Management

• Review monthly financial reports in a timely fashion
• Understand monthly profit and loss statements; explain financials to Board of Directors
• Review and approve all association invoices; submit for payment

Financial Management (continued)

• Monitor homeowner account balances, and follow association delinquency policy accordingly
• Assure contract for audit/tax preparation is executed and provide requested information to

Auditor

• Develop annual client association budgets and transmit to client Boards for review and approval
• Manage Board of Directors budget review and approval process
• Monitor and facilitate updates to Replacement Reserve Schedule/Capital Expenditure plan

Client Association Governance

• Provide required notice of Board meetings, annual meetings, and special meetings
• Oversee fulfillment of all other obligations provided by the governing documents of the

Association and the Minnesota Common Interest Ownership Act (MCIOA)

Leadership to Board and Association

• Identify issues of concern within the association community
• Assist the Board in establishing and implementing goals for the association
• Provide or procure advice or resources to Board on issues of interest and/or concern to the membership and the Board

Information Management

• Maintain accurate records for all association clients
• Update owner and Board contact information when received
• Prepare Unit Resale Disclosures, Dues Current Letter, and Condo Questionnaires, as requested
• Update client website or portal

Job Competencies:

• Ability to build and maintain positive working relationships
• Strong communication skills, written and verbal
• Well-developed interpersonal aptitude
• Excellent organizational abilities
• Effective problem-solver
• Collaborative attitude

Qualifications Required:

• Minimum 5 years of transferable work experience
• High school diploma or GED
• Basic proficiency in MS Excel and Word
• Ability to read financial statements

Qualifications Preferred:

• Client services, account management, and/or property management experience
• Associate's or bachelor's degree in business field or property management
• Practical familiarity with personnel management
• Experience with Vantaca Software
• CMCA, AMS, PCAM designations

Job Types: Full-time, Part-time

Pay: $60, $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Must be able to commute to Plymouth, MN.

Experience:

• HOA management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Minneapolis, MN 55447